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Brazzers
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RagingBuddhist's Comment
Honestly, I have had a TERRIBLE, AWFUL, NO GOOD time with brazzers with exactly this issue.
Here is what happened with me so perhaps someone else can avoid what happened to me.
To begin with, I'm not a regular online porn buyer so perhaps I am not fully aware of how to navigate online porn venders... in other words, how not to be ripped off. I do work at a very popular, high volume sex shop so I do know some about the buying and selling of porn, however. In any case, my boyfriend was out of town and I was bored. I decided to try a "trial membership" at brazzers. After watching the three videos that were available to trial members I decided to cancel my membership a few horus after I had originally purchased my membership. Niether my password nor my username worked to cancel. Fed up, I tried to call their number. No good, I am told that I can't make the phone on my cell, only on a land line. I dont' have a land line... Okay, so I sent brazzers support an email asking them to please cancel my membership. Instead of cancelling my membership, I get an email back directing me to another website (different than the one I had originally tried to use) to cancel my membership. At this point, two days had passed and I was charged for a month membership. I CANCELED my membership right away and then asked that I be refunded because the only reason I didn't cancel before was because I couldnt' get ahold of them, THE WEBSITE DIDN'T LET ME CANCEL IN THE FIRST PLACE, and it took them three days to get ahold of them.
OKAY, so now I am charged $40 for something I never even viewed. I spent no time on the actual site... I wrote them stating my grievance... no reply. I wrote them again after no one replied to me asking again for a refund and describing my issue. In this email they asked me what my username and password were even though this information was clearly in the message below my second letter asking for someone to respond to me. I've written them again, hopefully they'll write me this time?
I've had a terrible, terrible time with these people. I honestly just want someone to talk to me about the issue and hear waht has happened because it is ridiculous. I get really upset just thinking about it... but maybe that is just the fighting redhead in me. ARGHGHGHAGHG! Being as I work at a large sex shop in a major city, at least I know that I am in a position to warn people about brazzers! If brazzers doesn't get back to me, I'm going to ask management if I can post a sign about my issue with brazzers! You know, I think I'm going to post my own isse on this website about it, too.
Also, the dude blaming the issue on epoch is whack and shizisty from where I stand.
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08-06-09 10:56am
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