Replies Given
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Your replies to other users's reviews and comments. |
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Site |
Feedback / Review |
Date |
Reply
1
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Only 3X
(0)
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Reply of
Denner's Reply
Hi Denner,
I am very sorry for this story. I represent the company for just some months and my primary task is to do everything for the perfect satisfaction of the members - since I am working here as support there's no unanswered email or problem without proper solution. When I first read about this issue here I reported the problem to the person responsible for this. I got no answers, but today I argued a lot on this case and I am sure we'll find out something to make everybody happy here. ;)
Will get back to you with good news as soon as possible.
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06-10-08 01:13pm
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Reply
2
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Only 3X
(0)
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Reply of
Denner's Reply
Hello Denner!
I just reported this trap-issue to our coder and hope it will be fixed within a very short time. I will let you all know about it. ;)
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06-10-08 09:48am
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Reply
3
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Only 3X
(0)
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Reply of
Burned's Comment
Hi Burned,
Sorry for the late reply!
I am good to hear that the server speed was finally OK for you. ;)
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06-10-08 09:44am
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Reply
4
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Club Dorothy Black
(0)
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Reply of
Davit's Review
Hello Davit,
Sorry for the late reply, but we are buried in the work - as always :)
Your review is very rich in details, Thumbs Up!
This time I'll react just for the negs:
Updates: we are thinking of making the smaller sites into a network. We know about the update problems, but Dorothy is busy with other projects, its hard to book her these days.
Bad content: we definitely need to select and sort out the LQ content... task scheduled!
DL manager support: contacted our coder about this; he replied: with "Free Download Manager" it works flawlessly on all our sites.
Login problems: This is not the first review/comment mentioning this problem. Task scheduled, I will report you on changes.
Small archive: it can be improved by making the network mentioned above...
Old content: we are thinking of making an exclusive archive and a separate non-exclusive archive for all the sites. This could solve the disappointing problem.
I am very impressed by the comment on our support. I know that I made promises in the name of the company which were never realized. I am doing my best to make a pressure on the leaders, because I am not the one who is making the decisions, most of the time I am just transmitting information between members and the head of the company.
Thank you again for taking the time to make your very well detailed review!
Have a Nice Sunny Day :)
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05-09-08 03:54am
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Reply
5
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Only 3X
(0)
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Reply of
Burned's Comment
Hello Burned,
Thank you for leaving a review on our site Only3x.
I will try to answer to all issues and of course I can promise we'll research these problems and will improve asap.
About navigation: I don't see any problems. Could you give me some more details about this: what is wrong by your opinion, what you dislike, etc.
About DL speed: yes, we know this is a serious issue what we do have for a long time. Since we uploaded tons of HQ pic collections and dozens of HD videos it just became more worse. We definitely need a flawless hosting solution. But it is impossible that a 400 MB video took 2.5 hours to complete. Did you start dowloading one by one or more at the same time?
About missing clips/bad linkings: I don't really understand, need more details please, you can send it to the official support mail what you can find in member's area. Usually it is wiser to complain at the support first, and leave board message after that, with unsolved issues and your experinces. We are more than happy to fix all these possible bugs for the pleasure of all our clients :)
Log in again issue: I just contacted our coder to investigate this and fix asap. [I just received an answer: if you are using the back buttons to do this it can happen. Please use the header for going back to the main page. All the content pages are containing a header-link-back-to-mainpage - and I think its a very common navigation element on all pages even in mainstream]
Outfit: As visible on the content itself, we have a brand new site logo and we are working on the complete new outfit. We were busy with the HQ/HD material and we have some webshop integration tasks, after which we will start the redesign project. So shortly my answer is: yes, the design is not the best, but we hope the quality content will make you forget average outfit.
Talents: We will discuss this and review our content. Please provide me more info, exact links/titles with movies you say the camera work is weak. We have a huge staff for shooting the content and its not easy to watch all before the content gets online.
Male performers: as for the other things, we'll need more accurate info on this. My personal opinion is that I don't give too much attention to male performers, I focus on the babes :)
Thanks for your comment on picture quality. And you probably haven't seen the new HQ sets! ;)
Overall conclusion: we really appreciate every single opinion. This kind of feedback is the only way to really improve our sites. Please send me more details about the issues via email, and I kindly ask all PornUsers to try sending our support a mail to resolve any problems first.
Have a Nice Sunny Day!
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05-09-08 03:32am
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Reply
6
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Club Dorothy Black
(0)
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Reply of
Davit's Comment
Hi Davit,
You made a very nice review, we all thank you for this! :)
I know there's a LOT to improve on this site I'll discuss the negs point by point with Cash3x crew.
Here are my remarks:
Update frequency: Yes, this could be more often. Or if its not possible, like many other sponsors, Cash3x should give access to the other sites of the network, it could help the rebills too.
Quality: I will research this very well and I will ask for immediate removal of all "below average" movies/content. This can very badly effect our reputation, I know what kind of feeling is when you start to play a video file what you find interesting before and you become turned off because of the low quality.. :(
Download manager support: we'll develop this part asap. It's a shame. :O But in some days/weeks it will be allright I am sure. And also on the other 4 sites I'll make sure they will be fine tuned as well.
Exclusivity: I will discuss this with the owners, its very important to advertise the site with 100% accuracy, I'll check TBP as well what they say about our exclusivity. I hope Cash3x does not have any ads with saying DB site is 100% exclusive. :)
Old content: same as LQ content. It must be removed. I think its better if you have fewer but top notch stuff than tons but disappointing.
Thanks again for your honest opinion, once we are ready with some upgrades I happily send you a monthly membership as a gift to check again.
Peace
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02-14-08 11:14pm
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Reply
7
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Only 3X
(0)
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Reply of
Denner's Reply
Hello Denner,
I am happy to announce Epoch payment is FINE now. Just go through TBP and you can sign up to all Cash3x sites for $14.95 ;)
Let me know if it works for you! ;)
Peace and Best Regards
Matyko
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02-01-08 08:24am
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Reply
8
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Club Dorothy Black
(0)
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Reply of
Davit's Reply
Hello Hello!
If you open the site, at each one of the updates there is a streamed trailer with a big play icon, and on the right side, there are transparent icons. Which icon of these is highlighted, that is true for the set. From up to the way down you can see the following:
- HD Shot
- Video
- Foto [maybe it should be Photo]
- 360 [rotateable, looks very good!]
Maybe you mean if you click on "Gallery" than you see a list of thumbs - it works like an update log - and here its true that you can not see from outside what kind of content it will be. I report this to the site development team ASAP!
Thanks for your comments and opinion!
Best Regards,
Matyko
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01-03-08 10:39am
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Reply
9
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Only 3X
(0)
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Reply of
The Clyde's Reply
Hello,
By my lastest information Epoch is the top priority payment option in all cash3x.com {Taboo Ltd] sites since some days ago! It is in test phase, so please let me know how you succeed, either via PU or via official support mail of the sites.
Best Regards,
Matyko
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01-03-08 05:18am
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Reply
10
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Club Dorothy Black
(0)
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Reply of
Davit's Comment
Hello!
On the full lenght videos you can not here nothing but the nice kinky moaning of the actresses and actors ;)
Thanks for your opinion, we fires the audio cutter crew! ... just joking, but will warn them to you better music or nothing at all.
Best Regards,
Matyko
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01-03-08 05:14am
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Reply
11
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Only 3X
(0)
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Reply of
Denner's Reply
Hello Denner!
For Only3x.com it depends just on Epoch: we are waiting for approval, everything is ready by our side. It can be some days maximum, but I will contact them right now to ask for more accurate date/time. ;)
FYI when it will be done, if you join through TBP you will have discount $14.95 /30day/ recurring $24.95 /30day/ !!!
Best Regards, and Have a Nice Weekend!
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11-30-07 07:14am
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Reply
12
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Only 3X
(0)
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Reply of
exotics4me's Comment
Hello,
These are all hungarian sites, they cross-sale each other.
GE is running the 3 sites you mentioned.
Cash3x is running DorothyBlack, GingerJones, Only3x, Anal & Cumshot and Club Maria Bellucci.
21 Sextury is the big company here with dozens of sites.
They all know each other, however I better not comment the relationships between them - you know, they are all competitors to each other wich sometimes results in minor/major issues...
Best Regards
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11-30-07 02:51am
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Reply
13
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Only 3X
(0)
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Reply of
Denner's Review
Hello Denner,
Thanks for your review!
We are rescanning and fixing all payment issues in these days as I already mentioned it in another review.
Epoch will be our primary billing service for the satisfaction of everybody ;)
Best Regards
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11-30-07 02:46am
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Reply
14
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Only 3X
(0)
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Reply of
exotics4me's Review
Hello exotics4me,
Thanks for review!
Pics sets have more pics than 6 for sure, the 6 pics are just the set title pictures, if you go further you can browse or download a ZIP with all pics included ;)
About the billing issue: I was told its solved, but we are implementing Epoch payment in some days and we will rescan all problems for your pleasure. Sorry for the inconvenience!
Comment on EveAngel: Only3x has some very rare unique hardcore content featuring Eve, so for Eve fans it definitely worths the price to join! :)
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11-30-07 02:43am
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Reply
15
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Only 3X
(0)
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Reply of
The Clyde's Review
Hello Clyde,
Thanks for your opinion, we really appreciate all opinions, they are fine starting point to see what needs some upgrade ;)
- We are just fixing the free tour / join problem !
- Brutal 3x: we'll reconsider using this phrase, its kind of misleading I think, site offers "normal" hardcore content, no bestiality, brutality, etc.
- Download speed: we need serious upgrades about this one. We know its our weekest point.
- Video Quality: please write some more details. I am not the one who encodes the original vids but if this is an encoder-config issue I know who I have to warn :) We try to offer more and more HD videos too for your pleasure.
- Interface & Navigation: we are planning to order a full redesign for the page for easier navigation and better outlook.
I offer you one month for free on only3x.com for the detailed video quality answer (maybe with suggestions too), just write me a mail to support at cash3x dot com.
Best Regards
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11-30-07 02:18am
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Reply
16
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Anal And Cum Shot
(0)
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Reply of
atomikk's Review
Hello Atomikk!
Please send me a mail to support at cash3x dot com with some samples of broken links. We'll fix them ASAP!
Of course you'll get a month for free for reporting this serious issue and helping us to improve.
For a while cash3x dot com did not have any support reps, but for a month I am here and I am answering support mails in 12 hours for sure even on weekends/holiday time.
Best Regards ;)
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11-30-07 01:49am
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