Comment Replies (3)
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rearadmiral (0)
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I'm almost, but not quite there yet, to the point where I'll only join a site that uses a reputable biller with a track record for easy cancellations. Companies like CC Bill and Epoch (and some others) make it easy and convenient to cancel. If I see a site uses one of those sites I'm much more likely to join. And I'm also more likely to recommend that others join the site and to rejoin it myself.
Good luck!
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05-05-17 08:08am
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merc77 (Disabled)
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REPLY TO #1 - rearadmiral :
The problem is many companies that have dozens of sites want to keep the customers on so they pull out all the tricks of the trade to keep them. I try to use the ones who have CCBill and Epoch as well these days, but it is getting harder and harder to find them.
Canceling the site Active Duty can be done, but the added hassle of chatting with a sales rep is not a good idea. Unfortunately, these corporations don't care what we customers think or want these days. Sad.
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05-05-17 08:25am
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3
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Marcus (0)
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Can't these sites see that practices like this will stop people returning?
It's crazy. Even if I was a satisfied customer, if I had to jump through hoops just to leave, I certainly wouldn't rejoin, particularly as the last interaction was a negative one.
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05-05-17 11:48pm
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