Review Replies (2)
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Replies to the user review above. |
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1
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lk2fireone (0)
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I'M WRITING IN CAP LETTERS. NOT TO BE RUDE OR SHOUTING. BUY MY EYES ARE POOR, AND IT'S EASIER FOR ME TO READ AND EDIT CAP LETTERS.
I HAD A 1-YEAR MEMBERSHIP TO DEVILS FILM, STARTING IN AUG 2017. THAT MEMBERSHIP RENEWED IN AUG 2018 FOR ANOTHER YEAR.
ACCORDING TO 21 SEXTURY SUPPORT STAFF, I SHOULD HAVE BEEN AUTOMATICALLY GIVEN A MEMBERSHIP IN ADULT TIME FROM THAT MEMBERSHIP.
BUT I DID NOT GET AN ADULT TIME MEMBERSHIP FROM MY DEVILS FILM MEMBERSHIPS. NOT FROM THE FIRST 1-YEAR MEMBERSHIP, OR THE RENEWAL OF THE 1-YEAR MEMBERSHIP IN AUG 2018.
WHEN I JOINED 21 SEXTURY ON 2018-10-31 I WAS AUTOMATICALLY GIVEN A LIFETIME MEMBERSHIP TO ADULT TIME NETWORK-THIS WAS A FREE ADD-ON, NO CHARGE FOR THE ADDITIONAL MEMBERSHIP, WHICH GIVES ACCESS TO OVER 100+ SITES OR CHANNELS.
I'M SORRY YOU HAD SUCH A BAD EXPERIENCE WITH THE 21 SEXTURY SITES.
BOTH THE SITES, AND WITH CUSTOMER SERVICE.
ADULT TIME SEEMS, TO ME, A FANTASTIC BARGAIN: A LOW-COST ACCESS TO OVER 100 PORN SITES, MANY OR MOST OF THEM OF PREMIUM QUALITY.
IN THE UNITED STATES, ADULT TIME OFFERS 24/7 ACCESS TO CUSTOMER SERVICE:
TELEPHONE
EMAIL
LIVE CHAT
I'VE USED THE LIVE CHAT SEVERAL TIMES. THE RESPONSE IS VERY FAST (WITHIN A FEW MINUTES OR LESS).
AND THE CUSTOMER SERVICE SUPPORT WAS ALWAYS HELPFUL.
IS LIVE CHAT AVAILABLE IN THE UK?
IF YES, THAT IS HOW I WOULD CONTACT CUSTOMER SUPPORT: FAST RESPONSE, HELPFUL AGENTS.
IF LIVE CHAT NOT AVAILABLE IN THE UK, THEN YOU ARE STUCK WITH TELEPHONE OR EMAIL.
I KNOW YOU'VE TRIED EMAIL, AND GOT NO RESPONSE.
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01-03-19 12:03pm
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2
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lk2fireone (0)
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BUT EMAIL LEAVES A PAPER TRAIL, SO YOU CAN SHOW THEM YOUR REQUESTS FOR HELP, AND THEIR LACK OF RESPONSE.
TRY LIVE CHAT: IF AVAILABLE.
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01-03-19 12:04pm
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