Review Replies (2)
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Replies to the user review above. |
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1
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apoctom (0)
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Thanks for the enlightening review. I just cancelled my VideoBox membership and was looking to join a new DVD site, including VideosZ. After your bad experience, I will probably try a different site. Thanks.
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08-08-07 09:05am
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2
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Clement (0)
Webmaster
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DigglerFL,
I'm sorry you had a bad experience with our site but I wanna thank you for the comments since it's really helping us.
We changed our authentication's method and you don't have to enter your user/pass over and over now. The problem you had with your access was probably because of our auth method too, we're seeing a lot less people that can't access our site. We also hired more customer support staff.
As for the formats, we've chosen those because the quality of the xvid files are better, it's also 100% compliant with Mac, not sure why you were not able to view them. Flash is also a good format since our users can view our movies right away, fast forward and everything. We also just installed a brand new flash player where people can browse through the scene with screenshots.
if you have any other comments, let me know, we're always looking for new ways to improve our site. We've made a lot of changes recently to enhance our users' experience.
PM me with your old access to I can give you a free month, this way you can see the improvments we've made :)
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12-03-07 06:25am
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| *Message rows highlighted in light orange are replies to replies. |
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