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Porn Users Forum » Any thoughts on what could cause an I.P address to change?
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01-02-12  08:19am - 4738 days Original Post - #1
rearadmiral (0)
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Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Any thoughts on what could cause an I.P address to change?

I joined Sinnistar last week and had no problems accessing it until today. When I went to sign in today I noticed that the area for the password was blank even though I had selected the option to remember me on this computer and it worked before. So I entered my password and it was rejected. I checked the password and re-entered it and it was rejected again. Then on the third try I got kicked to a page telling me that I was trying to access the site from a different I.P. address from the one used when I joined. I’m using the same PC and same internet connection as before, and I NEVER, NEVER, NEVER share passwords with anyone. Does anyone have an idea of what might have happened? If my ISP uses proxy servers (and I have little understanding of those or if my ISP uses them) would that cause a problem? In my years of downloading porn I’ve never had this issue before.

It also appears that the good folks at Sinnistar cancelled my account because of this.

I emailed the site and asked for assistance. Since this seems to be an owner-operated site I have some expectation that I might actually get a response.

One possible theory based on Trashman’s review is that the site imposes ‘penalties’ for what it considers to be excessive downloading. Maybe I ran afoul of that because I downloaded a lot in the first few days of the membership. Maybe I pissed the owner off by not taking several months to download 50 scenes. Maybe the penalty is termination of the membership.

Any thoughts?

01-02-12  08:41am - 4738 days #2
Khan (0)
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Posts: 1,737
Registered: Jan 05, '07
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I'm looking at our log here and it looks like your IP address changed back at the end of Nov. but has remained the same since then. Looking further back it appears your ISP might change you IP every once in a while but not especially often.

It's possible the site's security software uses a default message when it locks out an account. But that's absolutely just a WAG (wild ass guess).

Hopefully, the site owner will get back to you. Do let us know what you find out. Former PornUsers Senior Administrator
Now at: MyPorn.com

"To get your ideas across use small words, big ideas, and short sentences."-John Henry Patterson

01-02-12  08:44am - 4738 days #3
atrapat (0)
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Registered: Apr 19, '08
Location: Non-USA
Most likely, your ISP issues you a dynamic IP, meaning it will change by simply restarting your router, among other reasons. Because of this, it looks very unusual that a site would require you to access it from the exact same IP you signed up from.

My bet is that the message doesn't say the real reason why you can't access the site. If members were only allowed access the site from the same IP they used to sign up, Sinnistar's support email would be filled daily with people with problems due to ISPs completely normal IP management.

01-02-12  08:47am - 4738 days #4
rearadmiral (0)
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Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Thanks Khan.

That's good to know about my ISP. I tend to download what I want from a site quickly so it may be that I've never had a membership that was active when the I.P. was changed. But since it hasn't actually changed since December 29 when I joined, that can't be the issue.

It may be that I've run afoul of the same 'penalties' that Trashman reported.

01-02-12  08:48am - 4738 days #5
rearadmiral (0)
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Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by atrapat:


Most likely, your ISP issues you a dynamic IP, meaning it will change by simply restarting your router, among other reasons. Because of this, it looks very unusual that a site would require you to access it from the exact same IP you signed up from.

My bet is that the message doesn't say the real reason why you can't access the site. If members were only allowed access the site from the same IP they used to sign up, Sinnistar's support email would be filled daily with people with problems due to ISPs completely normal IP management.


Good point. I'm suspicious of the site's motive based on Trashman's comments, but I won't pass judgment until I hear back from them.

01-02-12  10:56am - 4738 days #6
Cybertoad (0)
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My guess would be your ISP, I think my changes but I do not check it that often. Since 2007

01-02-12  11:14am - 4738 days #7
rearadmiral (0)
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Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
I have an update on this. The company replied. So far what's happened is they've accused me of downloading over 500GB of data from their site, which is 10x the size of the site. Since both my username and password are strong in that they contain letters and numbers I can't see how it got hacked. I hope the site beleves me, and I know most of you here will, but I'd never share a password. Besides, to get this volume of data I'd have had to share it with 10 people who wanted the entire site. My virus protection software shows no evidence that I was hacked, and it seems more likely that is passwords were compromised that my banking ones would be the ones stolen, not the password to a porn site.

The company is understandably pissed at me, but I hope they drop the attitude soon.

01-02-12  11:43am - 4738 days #8
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Final update. I have no idea how it happened, but it appears my account information was stolen and used. I honestly can't see that it was stolen from my PC, and I doubt it would have been stolen from Sinnistar, so that leaves the possibility that the biller got hacked. I have no idea how internet hackers work, but this has to be frustrating for the guy who runs the site. The site owner has reinstated my account with a new password and I've asked him to shut it down immediately if there is any suspicious activity including downloading a file more than once.

I feel bad about this and I hope I didn't do anything that made it easier to hack my information.

Fianlly, this is a lesson on how it is so much better to deal with smaller sites than the big, faceless ones. I emailed the site owner and he replied within an hour or so. I emailed Reality Kings to ask about a clause in their contract and they never replied. They send me junk mail though...

01-02-12  12:27pm - 4738 days #9
Marcus (0)
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Posts: 52
Registered: Dec 31, '11
Location: London
This thread is really fascinating, and I'm really glad I stumbled across it.

I've had a similar problem (I think) where I was banned from Bryci's website. Unfortunately the webmaster there wasn't so keen on resolving the problem, insisting it was my fault, and as a result I've been blacklisted.

The reason given was either that I shared my username/password, or that I had been ripping content from the site. Neither were true. The webmaster didn't believe me, and to this day still claims I should have read the T&Cs, yet I know I didn't break any.

I'm a pretty low-level user. I never save entire galleries and every single video. I normally just save my favourite pictures from a gallery, or favourite videos.

I am the same in that I use a strong username/password combination (although it might have been automatically assigned there? Can't remember). But I know I didn't share it, and I'm careful what links etc so am pretty confident I wasn't phished.

At the time I had a problem with my ADSL (it kept dropping), so I think what probably happened is that my IP number changed a few times within a matter of a day and was automatically blocked. Reading this maybe my password was somehow obtained?

What irked me was that the webmaster just didn't want to look into it. Had he investigated or listened to me he would understand that I wasn't stealing from him or sharing my password, but he treated me like an asshole from the outset.

All credit to Sinnistar for looking after their customers, as well as their content. I completely respect a webmaster using software to protect their websites, but sometimes they need to use a bit of discretion.

01-02-12  01:26pm - 4738 days #10
pat362 (0)
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Posts: 3,575
Registered: Jan 23, '07
Location: canada
Originally Posted by rearadmiral:


Fianlly, this is a lesson on how it is so much better to deal with smaller sites than the big, faceless ones. I emailed the site owner and he replied within an hour or so. I emailed Reality Kings to ask about a clause in their contract and they never replied. They send me junk mail though...


It's possible that the big guys have way more customers and by default more emails to reply to and since humans reply to these then yours may have gottent lost. It's also possible that they didn't give a crap but a really stupid attitude to take with a paying member. Of course I think RK is in deep financial trouble so that could also be part of the problem.

I regular emails from RK and bangsbros wanting me to join again. Mind you they aren't the only ones sending me these things. I get at least 3 a day from a slew of sites. The huge problem is that none of them ever make a better offer than what I can get with PU or TBP. Long live the Brown Coats.

01-02-12  02:41pm - 4738 days #11
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by Marcus:


All credit to Sinnistar for looking after their customers, as well as their content. I completely respect a webmaster using software to protect their websites, but sometimes they need to use a bit of discretion.


Yeah, I'm pretty happy with the way the webmaster responded. (And I suspect that the webmaster may also be the booking agent, the cameraman, the editor and maybe even the male talent.) His first replies to me were pretty terse and accusatory, but I can understand why. He calmed down immediately and we resolved the problem. I really, really hope that I didn't do something that made this easier for a hacker or phisher to do what was done. I'm a fairly low-risk internet user and I have protection running in the background so I'm fairly confident that I wasn't the weak link. There is a paragraph on the website where the webmaster says that if he finds his stuff on tube sites he'll take legal action. That attitude gets two thumbs up from me. I have many, many terabytes of porn and none of it is pirated. I like the idea of a site protecting their interests. A lesser response undermines the viability of the business.

You say that you're a low-level user. I'm not and a lot of times I feel guilty about that. This is a guy who makes some great porn and I've paid just $30 and downlaoded maybe 80% of the site in the course of the membership. But I will go back and buy updates too. Still, I feel a bit guilty and I do hope that apart from the membership issue where he lost a lot of material and used a lot of bandwidth that he made some money off the deal. I'd definitely like to see this site thrive and continue to make porn.

01-02-12  02:46pm - 4738 days #12
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by pat362:


It's possible that the big guys have way more customers and by default more emails to reply to and since humans reply to these then yours may have gottent lost. It's also possible that they didn't give a crap but a really stupid attitude to take with a paying member. Of course I think RK is in deep financial trouble so that could also be part of the problem.

I regular emails from RK and bangsbros wanting me to join again. Mind you they aren't the only ones sending me these things. I get at least 3 a day from a slew of sites. The huge problem is that none of them ever make a better offer than what I can get with PU or TBP.


Your theory might be true, but it has been about two weeks. Even with Christmas and New Year's in there I'd have hoped to hear something back from them. Another possibility is that they don't have the answers to the questions. They seem to apply the limit arbitrarily so explaining that wouldn't be easy.

I wasn't aware that RK was in trouble. I may find a lot of the stuff bland, but I'd still prefer to see them make tons of money and make more porn. Why are they in trouble? I suspect that the overall economy and piracy have to figure large in the problems.

I know what you mean about emails from them. And the deals are never good.

01-02-12  03:46pm - 4738 days #13
Capn (0)
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Posts: 1,740
Registered: Sep 05, '09
Location: Near the Beer!
So far as I know a significant proportion of IP addresses are dynamic. ie. They are regenerated on each boot up of the router.

Using that as an excuse for being awkward with a customer is just plain bad business practice.

Cap'n. Admiral of the PU Hindenburg. 2009 PU Award
Hilarious Post of the Year 2010 PU Award
( I would have preferred it to be Helpful Post of the Year for Guys who Hate 'Retail Therapy' ) :0/
Sanity is in the eye of the Beholder!

01-02-12  05:01pm - 4738 days #14
Drooler (0)
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Posts: 1,831
Registered: Mar 11, '07
Location: USA
For what it's worth at this point, I'll just say that I've been in a variety of scenarios over the years in which I've been falsely accused of account sharing. Sometimes the provider itself was not secure, and that even included subscription/billing services.

Once I signed up for a site and was IMMEDIATELY suspended on grounds of account sharing, and I hadn't even logged in the first time! So that was either a hack or an inside job or some security software chanelling Chicken Little.

Fortunately, these things don't happen often, and I'm like RearAdmiral in keeping the usepass strong and the accounts mine and mine alone.

But it just goes to show you that no matter what you do, there's at least a slight chance that you'll get thrown over a barrel through no fault of your own.

Most of the time, I was able to work it out with the company, fortunately. I wanted something new, so I left England for New England. Edited on Jan 02, 2012, 05:04pm

01-02-12  05:12pm - 4738 days #15
Drooler (0)
Disabled User



Posts: 1,831
Registered: Mar 11, '07
Location: USA
Originally Posted by Khan:


I'm looking at our log here and it looks like your IP address changed back at the end of Nov. but has remained the same since then. Looking further back it appears your ISP might change you IP every once in a while but not especially often.

It's possible the site's security software uses a default message when it locks out an account. But that's absolutely just a WAG (wild ass guess).

Hopefully, the site owner will get back to you. Do let us know what you find out.


Hey, Khan, I've got a question. Usually, I can just go to PornUsers from a bookmark and don't have to log in, but occasionally I do have to, maybe once a month or two. Would that possibly be due to a change in my IP address?

Thanks! I wanted something new, so I left England for New England.

01-03-12  04:45am - 4737 days #16
JosiahE (0)
Active User

Posts: 32
Registered: Oct 17, '11
Location: Australia
Originally Posted by Drooler:


Hey, Khan, I've got a question. Usually, I can just go to PornUsers from a bookmark and don't have to log in, but occasionally I do have to, maybe once a month or two. Would that possibly be due to a change in my IP address?

Thanks!


That would be cookies, Each time you go to a site a cookie is made remembering your preferences etc, and if it has a remember me tick box, thats saved into the cookie aswell.

Each time you delete your history it deletes the cookies.

01-03-12  08:29am - 4737 days #17
Kevin
PornUsers Staff




Posts: 0
Registered: Jan 05, '07
Originally Posted by Drooler:


Hey, Khan, I've got a question. Usually, I can just go to PornUsers from a bookmark and don't have to log in, but occasionally I do have to, maybe once a month or two. Would that possibly be due to a change in my IP address?

Thanks!


Hi there, Khan brought this post to my attention so I thought I'd chime in. When a user logs in and selects "Remember Me" we only save the log-in for 14 days. This is mainly for security reasons in case you don't visit for a while, it automatically makes you log-in next time. There was (possibly, depending on how you look at it) a slight oversight in it though. When you visited the site and were "auto logged in" it didn't extend that 14 days, which I believe it should have. I have updated it now, so theoretically as long as you visit once every two weeks, you should never have to log-in again. Unless of course you delete your cookies, use a different browser, manually click log-out, etc.. Hope that helps!

01-03-12  12:10pm - 4737 days #18
Marcus (0)
Active User

Posts: 52
Registered: Dec 31, '11
Location: London
Originally Posted by rearadmiral:


Yeah, I'm pretty happy with the way the webmaster responded. (And I suspect that the webmaster may also be the booking agent, the cameraman, the editor and maybe even the male talent.) His first replies to me were pretty terse and accusatory, but I can understand why. He calmed down immediately and we resolved the problem.

Yep, I can totally understand the terse reply, although obviously the webmaster should still at the very least be civil. I guess it's a bit like a bullshit filter (for want of a better term!) to filter out the pirates from the people who genuinely have a problem logging on.

Bryci's webmaster was always polite to me, but his attitude of just assuming it was my fault really sucked. It honestly ruined my weekend. I have always paid my way on websites, and it just left me thinking "why bother" as I did the honest thing by paying and got treated like a criminal.

Originally Posted by rearadmiral:

There is a paragraph on the website where the webmaster says that if he finds his stuff on tube sites he'll take legal action. That attitude gets two thumbs up from me. I have many, many terabytes of porn and none of it is pirated. I like the idea of a site protecting their interests. A lesser response undermines the viability of the business.

I totally agree there, totally. It's a sad state of affairs that finding quality sites now is so hard. I think it's a combination of piracy, but also webmasters (as above...) who over-protect their websites and alienate people like me. Other things that stop me joining websites are when you can't save ANYTHING (eg, Anna-Angel). It must surely make a bad situation worse because sure her content isn't being shared, but who would join a website where you can't save anything?! Not me!

Originally Posted by rearadmiral:

You say that you're a low-level user. I'm not and a lot of times I feel guilty about that. This is a guy who makes some great porn and I've paid just $30 and downlaoded maybe 80% of the site in the course of the membership. But I will go back and buy updates too. Still, I feel a bit guilty and I do hope that apart from the membership issue where he lost a lot of material and used a lot of bandwidth that he made some money off the deal. I'd definitely like to see this site thrive and continue to make porn.

I don't think you should ever feel guilty about it, so long as you download within the limits set out in the terms and conditions. Hopefully if he is losing out, he understands that sometimes it's worth taking a hit to keep members loyal. I know when websites look out for me I'm more inclined to rejoin, even if there's not tons of new content for me.

01-03-12  02:58pm - 4737 days #19
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by Marcus:


I don't think you should ever feel guilty about it, so long as you download within the limits set out in the terms and conditions. Hopefully if he is losing out, he understands that sometimes it's worth taking a hit to keep members loyal. I know when websites look out for me I'm more inclined to rejoin, even if there's not tons of new content for me.


Thanks for the pep talk! It is something I worry about because I usually only join sites that I know I'll like a lot of stuff, and rather than download a bit here and there I'll download a lot. What else can a guy do on a cold Canadian winter night? I'm sure I'm not the only person who joins a site and downloads a lot of it and cancels. A certain number of people like me must be built in to the pricing model.

01-03-12  03:02pm - 4737 days #20
Drooler (0)
Disabled User



Posts: 1,831
Registered: Mar 11, '07
Location: USA
Originally Posted by Kevin:


Hi there, Khan brought this post to my attention so I thought I'd chime in. When a user logs in and selects "Remember Me" we only save the log-in for 14 days. This is mainly for security reasons in case you don't visit for a while, it automatically makes you log-in next time. There was (possibly, depending on how you look at it) a slight oversight in it though. When you visited the site and were "auto logged in" it didn't extend that 14 days, which I believe it should have. I have updated it now, so theoretically as long as you visit once every two weeks, you should never have to log-in again. Unless of course you delete your cookies, use a different browser, manually click log-out, etc.. Hope that helps!


Yes, that does help. It's very clear. You should be writing technical manuals, if you're not already. Thanks!! I wanted something new, so I left England for New England.

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