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| Porn Users Forum » HELP! reality kings issue! |
| 1-4 of 4 Posts | Page 1 |
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| 10-22-11 06:20pm - 4810 days | Original Post - #1 | |
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Brenden92 (0)
Active User Posts: 1 Registered: Oct 22, '11 |
HELP! reality kings issue! I just recently decided to purchase a subscription to reality kings, but am having a couple technical issues. I have been charged the 90 dollars for the year long subscription, but have been unable to log into my account. I am brought to the log in page, but am redirected to http://members.rk.com/?a=user.login I attempt to enter my username and password but the page just refreshes itself. I have gone through all of the normal technical support options, and after 3 days of trying to contact them with no return email, I am starting to become concerned I was charged 90 dollars for nothing. The 800 number on their "customer support" webpage doesn't work either. Has anyone else had similar problems, or have a solution I haven't thought of? It doesn't quite seem fair that I was charged almost 100 bucks and can't view the material I bought. | |
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| 10-22-11 10:49pm - 4809 days | #2 | |
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atrapat (0)
Active User  Posts: 182 Registered: Apr 19, '08 Location: Non-USA |
Try logging in through http://members.realitykings.com/ instead. Contact the company who billed you the membership if you still can't. | |
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| 10-23-11 08:01am - 4809 days | #3 | |
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pat362 (0)
Active User  Posts: 3,575 Registered: Jan 23, '07 Location: canada |
I would recommend you contact the credit card processor as soon as possible to verify if you have the correct login info. If you do then let them know you can't log in with that info. I think Reality kings is a very good company but I wouldn't have bought a year long membership for their site because I don't personally like their recent updates. I'm sure you like their recent stuff so that's not an issue for you. Long live the Brown Coats. | |
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| 10-24-11 09:35am - 4808 days | #4 | |
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Khan (0)
Suspended  Posts: 1,737 Registered: Jan 05, '07 Location: USA |
Well, so far Brenden92 hasn't returned so I don't know if he'll see this or not but ... I talked to Ken about this. He said if you'll email us the email address and username you used when signing up for RK, he'll contact them on your behalf and see if we can't get this straightened out. Just send that info to support [at] pornusersc [dot] com -- or use the "Contact Us" link at the bottom of any page here. Sorry for any inconvenience. Former PornUsers Senior Administrator Now at: MyPorn.com "To get your ideas across use small words, big ideas, and short sentences."-John Henry Patterson | |
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