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| Porn Users Forum » Good and bad costumer-service 2008 |
| 1-8 of 8 Posts | Page 1 |
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| 12-26-08 08:29am - 5840 days | Original Post - #1 | |
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Denner (0)
Active User  Posts: 1,217 Registered: Mar 03, '07 Location: Denmark |
Good and bad costumer-service 2008 Fellow PUs - we're past "the merry christmas-thing" - and back to reality. Some of us have had shit-things happen with certain sites and NO Problemas with others. It maybe time to get some mutual standing about different sites during 2008. Which have been well runned and which have been bad in costumer-service? If not us here at PU - where else? This is the finest site (PU) with dealing on pornsites. (take a look at Porn Inspector or the Rabbit) - it does NOT come near this. So: From this users point of view: The good "ol" sites like Metart, 1Byday, Nubiles, Teendreams is at my top about costumer-feedback. Whereas sites like Indecent Massage, Amourbabes and 18 Virgin Sex (typical outside US) have been in the catagory "no good"... It'd be great to here about others... "I don't drink anymore - I freeze it, and eat it like a popcicle" Edited on Dec 26, 2008, 08:44am | |
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| 12-26-08 08:50am - 5840 days | #2 | |
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Khan (0)
Suspended  Posts: 1,737 Registered: Jan 05, '07 Location: USA |
As an aside ... There is also a discussion related to customer service in the thread: best customer service Former PornUsers Senior Administrator Now at: MyPorn.com "To get your ideas across use small words, big ideas, and short sentences."-John Henry Patterson | |
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| 12-26-08 08:58am - 5840 days | #3 | |
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Tree Rodent (0)
Active User  Posts: 708 Registered: Oct 29, '08 Location: UK |
This is interesting. Are the worst sites outside US jurisdiction? I always thought a lot of the US sites were only semi legal or illegal anyway, given the guidelines that the US government seems to go by. How many remain legal could also be subject to change in the coming year. I wonder what the breakdown would be along geographical lines of good/indifferent/bad customer service and quality of site. | |
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| 12-26-08 09:33am - 5840 days | #4 | |
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Denner (0)
Active User Posts: 1,217 Registered: Mar 03, '07 Location: Denmark |
The Squirrel got a point here: In this users experience the main problems with costumer-services have always been with websites outsite the USA - and especially in places like Malta, Gibraltar, Ukraine and other parts of "the ol' Sovjet Union... "I don't drink anymore - I freeze it, and eat it like a popcicle" | |
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| 12-26-08 07:58pm - 5840 days | #5 | |
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Jeffrey99 (0)
Active User  Posts: 106 Registered: Nov 04, '08 Location: Good Ole Midwest USA |
The Good: I'd have to say Teen Dreams & Twistys. Both have forums in which the webmasters reply to. The Bad: The only one I really got in the CC processing company Epoch. I had my CC info stolen after signing up to a site with them. Epoch made 3 other unauthorized charges. Needless to say I never did get my money back. My bank said they couldn't do anything about it because I authorized them to take money out, even if it was only for the 1st charge.Epoch wouldn't do anything about it because I needed 2 pieces of information and of course I had no email or subscription id or anything. All I had was the CC number. I've since changed banks and now if a site uses Epoch only, I don't sign up for it. | |
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| 12-27-08 11:43am - 5839 days | #6 | |
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deadelvis (0)
Suspended Posts: 11 Registered: May 29, '08 Location: London/UK |
I`m mainly into general porn as i find teen glamour wanking sites boring. I`ve signed up to most of the big boy`s over the years and the site that is most easy to use with download managers and not to big size files is Videobox. Never a complaint about me downloading to much,resumes work every time.Ok so a lot of their vids are 2nd division but over time they post some quite decent stuff. Speeds here in UK are good and an overnighter is usually still running in the morning. D | |
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| 12-27-08 06:15pm - 5839 days | #7 | |
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turboshaft (0)
Active User Posts: 1,958 Registered: Apr 01, '08 |
I fortunately have not had much experience with customer service this year, but I do appreciate the people at ALSScan. I am a frequent member there, and EVERY e-mail comment I have sent them would get a reply within at least 48 hours. I also made a recent comment on their review page here at PU and the webmaster addressed all of my points in his blog the following week. They were good to me last year too; when I got a new CC, for some reason they couldn't just change my info, I instead had to rejoin whenever my current membership ended. They gave me a quick reply and offered my some free DLs from their DVD website without me even asking for anything. I was pretty impressed. (ALS is 100% American, so I can't speak for how they treat customers from overseas, but they seem to be totally honest to U.S. fans.) "It's incredibly obvious, isn't it? A foreign substance is introduced into our precious bodily fluids without the knowledge of the individual. Certainly without any choice. That's the way your hardcore Commie works." - Gen. Jack D. Rippper, Dr. Stranglove | |
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| 01-04-09 11:13am - 5831 days | #8 | |
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User (0)
Active User Posts: 3 Registered: Aug 20, '07 Location: California |
I've already posted in another thread on Good Customer Service, so I won't restate here. But I will mention one bad experience I had recently. That experience was with Reality Kings. I was getting partial downloads, whether using my DL manager or just down straight saves to my disk. I would get the first 60-100 megs downloaded, then it would stop. I thought it was my Vista OS. I contacted them several times and they were completely indifferent to my trouble. They did end up refunding my membership, but now they keep sending me spam to join their site and other sites they promote. Needless to say, there are too many good sites out there to put up with bad customer service. | |
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