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| Porn Users Forum » Website/Service provider anecdotes and issues |
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| 01-15-17 09:23am - 2898 days | Original Post - #1 | |
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skippy (0)
Active User  Posts: 78 Registered: May 19, '07 Location: out there |
Website/Service provider anecdotes and issues Once in a while, an otherwise good service provider can do something insanely stupid or inconsiderate to a willing, paying subscriber. Although The Porn Users site is a terrific venue for finding out how good a site is, I don't think it is in their best interest to be too negative about sites or service providers due to their revenue model. However, hopefully that doesn't mean that WE can't talk about them in the forum. So I'm going to post this here and hope we can share our run-ins with certain sites in an effort to either reconcile with the sites or at least provide some entertainment for others who are in similar situations. I'll start. Live.TV is a servicer for dozens of live webcams including met-art live (and all of their related sites), POVDlive (and all of that group's sites), and about a half dozen other web sites that advertise live webcams. From what I can tell, it is the biggest 3rd party web cam servicer out there but most people don't know it and TBP and PU don't list them among the webcam sites. Interestingly, you won't find all of the girls on all of the sites. Some of my favorites started on met-art but later I could only find them on live.tv. So I had accounts to a few of their webcam sites. Many, many years ago, I had an account on met-art live. It was pretty great back then because the actual met-art models were often available on the live site for private cams. (I actually had a session with one of my favorite Met-Art models that I will remember for the rest of my life.) At some point I tried to log into Met-art live while traveling in the US and could not. When I got home, I contacted them and got a terse response in broken english that said my account had been closed for security reasons. That was probably 2010. About a year later, I opened an account again and used it occasionally. A few months later, the account was closed. No reason given. Fast forward to 2015. I created an account on POVDlive.com and used it a few times. Spent maybe $50, which I of course paid. Then I got a bill from Epoch for something like $1250.00. I immediately called them and they said that somebody at POVDlive had charged this from another country and they would credit me back immediately, which they did. Next chapter, last year. I used my POVDLive account a few times but got locked out and thought it was a password issue. It was late and I was travelling. No problem. Went to Live.TV and created another account. Used it once and got locked out. I contacted them via chat and the guy said I shouldn't have tried to create additional accounts. (remember, these are different sites that have the same servicer so having multiple accounts shouldn't really be an issue.) He reset my account. A month later, the same thing happened again. When I opened a chat window to get my account reset, the terse person at the other end said. "Have you ever traveled overseas?" Well, yes, I have, but I've never used one of these accounts from overseas. When I responded, the chat ended with "Your account has been closed permanently and will not be reopened for any reason. Any attempts to open a new account will automatically be closed for security reasons." and the chat session ended. I also got an alert that $3.99 had been credited back to my credit card from POVDlive.com. I was pretty annoyed with this so I opened another chat and asked again what the issue was. The different operator on the other end dropped the same message on my chat and hung up. Another credit from POVDlive, this time for $2.99. I opened ANOTHER chat and said "Don't hang up on me. I want to know what is going on. Is this about the fraudulent charge to Epoch a few years ago?" The person just said to contact Epoch and ended the chat. Now, I'm a pretty open minded guy and I can appreciate that misunderstandings occur. I didn't have time to call these guys, so I write an email explaining in great detail my history, that I have a half dozen long-standing accounts with ccBill and Epoch, etc. A day later, I get an email back that just says "Your account has been closed permanently and will not be reopened for any reason. Any attempts to create a new account will automatically be closed by the system due to security reasons." I write back and say "Are you guys serious??? Did you even read the email below?" What I got back then pretty much told me how clueless these guys are. It simply said: There was a total of 7 accounts that were created. Due to every one of those accounts had issues we deem you high risk and decided to terminate doing business. If there is anything else that we can assist you with please feel free to contact us. Nobody stopped to think that there were 7 accounts because their system kept closing them...... I liked the webcam sites associated with the sites I patronize often, like met-art.com, hegre-art.com, POVD.com and others, but if the webcam servicer wants to blacklist me without really giving it any thought, then I'll stick to Chaturbate, Myfreecams and a few others that aren't part of the huge live.tv network. Thanks for reading! Got a similar story? Share it here! Skippy | |
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| 01-15-17 05:24pm - 2897 days | #2 | |
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pat362 (0)
Active User  Posts: 3,575 Registered: Jan 23, '07 Location: canada |
^Your situation seems to be a rather unique one because your card was used by another person to access cam content to the sum of 1250$ from another Country. The company credited you but they still came out the loser because I assume that there was an actual charge. The fact that you travel overseas probably doesn't help because the company now knows that it would be possible for you to access porn from another Country than the one you used to sign up and then complain that your card was illegally used. I'm not accusing you of this but simply pointing out what it looks like from the outside. I suspect that a company in these hard times simply can't take the chance of that happening to them a second time regardless that you were innocent of the crime. The good news is that you don't seem to be blacklisted from other cam sites. Long live the Brown Coats. | |
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| 01-16-17 09:03am - 2897 days | #3 | |
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merc77 (0)
Disabled User Posts: 291 Registered: Apr 17, '16 |
Whenever there is a pending charge the receiver has the money. If it is a scam artist, they transfer it to somewhere else and keep it. The bank or other financial institutions will eat the cost and put it down as a write off. So someone does make good with the money and there are losers to these scams. We see it in the end with added fees and costs to our accounts. "Dogs think people are Gods. Cats don't as they know better." - Kedi (2016) Dogs have masters; Cats have staff. | |
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| 01-16-17 11:48pm - 2896 days | #4 | |
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skippy (0)
Active User Posts: 78 Registered: May 19, '07 Location: out there |
I think the point here is not that I travel overseas or that somebody used my card. (It is far more likely that somebody charged something to my card through POVDlive, i.e. one of the girls I tipped.) Consider this. I'm in the US. My card is in the US. Within a few hours of me using my card on a site while I"m in the US, somebody in Eastern Europe (where a lot of the girls are from) uses it on that same site. How could that even be me? Clearly, Epoch sees it is somebody else because they track all transactions and IP addresses when charges are made. They may have even seen that I wasn't logged in when the charge hit. That's why they credited me immediately. In addition, I had an account on at least one of these sites for a year or more after this incident. It wasn't until the system automatically flagged me because I forgot my password (I think) that it even came up again. Initially, somebody somewhere knew I was not the person who committed the fraud, but over time, perhaps, new lock-out measures went into place that didn't care. Can you imagine Macy's or Amazon not wanting my business because somebody used one of my cards fraudulently? And the "risk" they are talking about now is because I had so many accounts.....because they kept closing them automatically and I kept asking them to reopen one and they agreed to do it. Their own system is what made me a risk. The dumbest thing about this is that I have plenty of credit cards and plenty of email addresses and several IP addresses. I COULD have just created a new account, but I didn't because I wanted to make things right. Frankly, I don't want to do business with a company that has policies that are as fucked up as these are. I did nothing wrong. I've had billing issues with other sites, like Met-Art for example, and the people at the other end are professional and courteous and treat me like the good customer I am. These guys that run live.TV actually HUNG UP on me in chat sessions. TWICE! Even Comcast doesn't hang up on you and they are awful! As I think about this, another factor might be that I tried to log in from a hotel in California. I've noticed, for example, that I can't get into Met-Art sometimes when I try to log in from a hotel even though my username and password are correct. So....If somebody logs in from a hotel and does something stupid and gets thrown off of a site, I'm guessing that this means that the IP address of the involved also gets locked out. The site doesn't know and probably doesn't care that it is a hotel. They just know they've had problems from that address and lock it out for some period of time at least. Are they within their rights to deny me service? I guess so. But all they would have to do is check with their service provider to see that I legitimately spend a LOT of money on this stuff. Skippy Edited on Jan 16, 2017, 11:55pm | |
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