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| Porn Users Forum » Best customer support |
| 1-9 of 9 Posts | Page 1 |
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| 03-02-10 08:11am - 5409 days | Original Post - #1 | |
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Denner (0)
Active User  Posts: 1,217 Registered: Mar 03, '07 Location: Denmark |
Best customer support Maybe this thread could hit a lot of PUs, I hope - customer support is still becoming a major deal for many PUs when joining new AND older, well known sites. And some sites seem to give a damn about their paying customers - whereas others really do put in work keeping the paying user 'happy'. I'd rate customer support high, since new problems keep turning up and some sites make changes. What's your experience with different sites and the help you get, if necessary? Got my favorites here: Twistys Teendreams MetArt Ero Berlin BTW: Why not - having a vote here for sites with best customer support? "I don't drink anymore - I freeze it, and eat it like a popcicle" Edited on Mar 02, 2010, 08:15am | |
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| 03-02-10 08:47am - 5409 days | #2 | |
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propaGhandi (0)
Active User Posts: 7 Registered: Jan 28, '09 Location: Canada |
Yes, a flawless customer support is very important. For problems or even account termination I like to get a result or confirmation quickly. Best and fastest support ever was with MC NUDES ... replied in about 2 minutes and fixed a video problem on my end ... Maybe a happy coincidence. Anyway Twistys is a favorite of mine too. | |
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| 03-02-10 09:17am - 5409 days | #3 | |
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Capn (0)
Active User  Posts: 1,740 Registered: Sep 05, '09 Location: Near the Beer! |
WeAreHairy A very attentive & efficient webmaster. Cap'n. Admiral of the PU Hindenburg. 2009 PU Award Hilarious Post of the Year 2010 PU Award ( I would have preferred it to be Helpful Post of the Year for Guys who Hate 'Retail Therapy' ) :0/ Sanity is in the eye of the Beholder! | |
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| 03-02-10 09:34am - 5409 days | #4 | |
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messmer (0)
Disabled User  Posts: 2,582 Registered: Sep 12, '07 Location: Canada |
WeAreHairy, American Vice, Videosz, Nubiles, Anilos. With each site I get a personal reply very quickly in response to a query or problem. Worst customer support from many British sites: sorry Squirrel and Cap'n! :-) But every time I had to get in touch with them they treated my complaints or requests for information with sarcasm and rudeness. Almost as if they had done me a personal favor by letting me subscribe. To the few polite webmasters, my sincere apologies! :-) | |
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| 03-02-10 10:12am - 5409 days | #5 | |
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Denner (0)
Active User Posts: 1,217 Registered: Mar 03, '07 Location: Denmark |
Got to agree twice with messmer: Nubiles has always been straight!...too. And during the years: British sites - and I've been at a lot - have generally been the worst - the typical thing has been: No reply at all! "I don't drink anymore - I freeze it, and eat it like a popcicle" | |
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| 03-02-10 02:30pm - 5409 days | #6 | |
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exotics4me (0)
Active User  Posts: 664 Registered: Jan 12, '07 Location: USA |
I would say Twistys has been the best of the longtime sites. I usually either get Shap or Mrs. Shap and both are always thoughtful and helpful. Teen Models has good customer service as well. Similar situation as with Twistys. I think it also helps when the customer service speaks the same language as you. Both of these sites have native English speakers as webmasters. I've had nothing but good experiences with the 21st Sextury customer service, especially if you send a mail to one of their accounts of one of their reps. He had left his email on one of my comments. I usually get Peter or Damon with them. DDF is good as well. Oh and Andrea at Teen Dreams has been very nice and helpful. Viv Thomas' sites, especially if you get Viv himself. Xisty is another good one. Xisty actually shared a few older videos of Eve Angel with me that they didn't have on their site. I've noticed a lot of the webmasters/reps want to have conversations and long discussions. Nick used to be the top at Babelicious, but I think he's burnt out. I've never had to use American Vice's, but I'm sure Reg and the staff there is helpful. My first time I jacked off, I thought I'd invented it. I looked down at my sloppy handful of junk and thought, This is going to make me rich. - Chuck Palahniuk | |
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| 03-02-10 05:12pm - 5409 days | #7 | |
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turboshaft (0)
Active User Posts: 1,958 Registered: Apr 01, '08 |
There was a similar thread in December of 2008 ago called "best customer service" started by mbaya, and jd1961 started one called "Best/Worst Customer Service" in the spring of '08. They both have some good suggestions and, yes, Shap at Twistys is mentioned and makes a few replies. "It's incredibly obvious, isn't it? A foreign substance is introduced into our precious bodily fluids without the knowledge of the individual. Certainly without any choice. That's the way your hardcore Commie works." - Gen. Jack D. Rippper, Dr. Stranglove | |
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| 03-02-10 05:17pm - 5409 days | #8 | |
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Tree Rodent (0)
Active User  Posts: 708 Registered: Oct 29, '08 Location: UK |
Reg at American Vice. Best and friendliest customer support I have ever experienced. | |
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| 03-03-10 02:37pm - 5408 days | #9 | |
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adrenalinrush (0)
Active User Posts: 4 Registered: Nov 18, '09 Location: Teneriffa |
Customer support of MC-Nudes was very friendly and fast. They identified the problem very fast(wrong codec for the videos) and they gave me correct and detailed instructions to solve it. They seem to be happy about any support they get :D I got 1 week free membership because of pointing them to a bug and a spelling mistake. :P X-Art, Videoz & Erotic Destinations support is good too. | |
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