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Porn Users Forum » What would you do?
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09-04-17  03:28am - 2666 days Original Post - #1
jook (0)
Active User



Posts: 325
Registered: Dec 22, '13
Location: jersey city
What would you do?

No, I'm not talking about that dumb TV show.

I mentioned elsewhere that I was blacklisted from using sites with Vendo as the CC processor. I found out when I tried to join WOW. I assumed it was cuz I disputed a charge. I was correct. However, I requested that they reconsider and let me join, and below is the response.

Mind you, this was early on in my video collecting career and I was not accustomed to pre-checked cross sales. I remember getting billed full price for the sites I left pre-checked. I let it go past the trial period because I wasn't aware I had joined. Vendo refused to waive any of the charges. If I had to do things differently today, I wouldn't. I would still dispute the charge. I find this practice deceptive and among the biggest transgressions of porn sites. The difference today is that I am much more vigilant about checking for such deception before joining any site.

I'm fairly certain that agreeing to their request is meaningless. Besides, the odds of my getting screwed again by a pre-checked cross sale are minimal since I am on guard. However, I honestly feel like telling them to go f890 themselves!å
=========

Sep 4, 10:42 CEST

Dear Customer,

Thank you very much for contacting our customer service at Vendo.

We would like to inform you that your payment details were blocked in our database because back in 2013 you claimed fraud for 2 purchases with the sites Me And My Asian and AmaLand Live.

If we allow you to purchase again, we need to make sure this will not happen again. Are you willing to confirm that purchases will be made by you and not ask for a refund afterwards?

Best regards,

Vendo
Customer Service

09-04-17  09:04am - 2666 days #2
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
For a site as good as Wow Girls I'd accept their terms. As you say, you are now a much more savvy porn buyer and are far less likely to miss a pre-checked cross sell. I find TBP a good resource for giving me a warning about cross-sells.

09-04-17  10:06am - 2666 days #3
merc77 (0)
Disabled User

Posts: 291
Registered: Apr 17, '16
I was charged for a site that was checked which I disputed with my bank. They denied it and I had to pay for the few days of a site I didn't want.


Bottom line, I make sure to look for any cross checked sites or I will be a member to something I do not want. Pain in the ass if you ask me, but it is a good way to earn money by stealing with permission if you ask me. "Dogs think people are Gods. Cats don't as they know better." - Kedi (2016)

Dogs have masters; Cats have staff.

09-05-17  02:36am - 2666 days #4
jook (0)
Active User



Posts: 325
Registered: Dec 22, '13
Location: jersey city
As tempting as it was to tell them off, I was Mr. Diplomacy and agreed to pay whatever fees they decided to steal. -)

merc77 - if I was only charged the trial fee, I might not have bothered. However, they charged me for a full month for 2 sites.

09-05-17  07:23am - 2665 days #5
TVFR (0)
Active Webmaster


Posts: 20
Registered: Oct 25, '14
I am not sure i understand so let me rephrase.

In their system they detect you argued not once but twice. From their point of you they legitimately flag you as risky.
Instead of simply ignoring you they ask you you confirm you will not do argue a third time.
And you share the story because you estimate their statement is not fair.

Did i miss something ?

09-05-17  01:40pm - 2665 days #6
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by TVFR:


I am not sure i understand so let me rephrase.

In their system they detect you argued not once but twice. From their point of you they legitimately flag you as risky.
Instead of simply ignoring you they ask you you confirm you will not do argue a third time.
And you share the story because you estimate their statement is not fair.

Did i miss something ?


To be fair to everyone, this is really an issue of pre-checked cross-sells that sites aren't very open about. If you miss a pre-checked cross-sell and get signed up for a site you don't want for a trial that's bad, but many - most in my experience - then kick you into a monthly membership at a higher rate than the usual subscription. Jook got burned by a shady business practice and complained about it. Yes, twice.

I'm not opposed to cross-sells, just pre-checked ones. If the site is one that looks interesting and it bills through a reputable biller then I often check it out for the trial and then rejoin at the regular rate.

There aren't many paying customers left. Sites should treat us better and two ways to do that is end pre-checked cross-sells and only use reputable billers.

09-05-17  02:09pm - 2665 days #7
merc77 (0)
Disabled User

Posts: 291
Registered: Apr 17, '16
Originally Posted by jook:


As tempting as it was to tell them off, I was Mr. Diplomacy and agreed to pay whatever fees they decided to steal. -)

merc77 - if I was only charged the trial fee, I might not have bothered. However, they charged me for a full month for 2 sites.


I wasn't going to bother but it was the principle of what they did. I do wonder how much money they make from people not realizing the site checked itself... "Dogs think people are Gods. Cats don't as they know better." - Kedi (2016)

Dogs have masters; Cats have staff.

09-05-17  06:11pm - 2665 days #8
jook (0)
Active User



Posts: 325
Registered: Dec 22, '13
Location: jersey city
Originally Posted by TVFR:


I am not sure i understand so let me rephrase.

In their system they detect you argued not once but twice. From their point of you they legitimately flag you as risky.
Instead of simply ignoring you they ask you you confirm you will not do argue a third time.
And you share the story because you estimate their statement is not fair.

Did i miss something ?


Not exactly true. I'm not dumb. I never would have joined a second time. It was a double cross-sale and I was probably charged somewhere in the area of $60. I would love for you to justify why the practice of pre-checked cross-sales are okay in any form.

And merc, I know how you feel and don't blame you for disputing on principle. If more people did so, we'd probably see less instances of this practice.

09-06-17  07:23am - 2664 days #9
TVFR (0)
Active Webmaster


Posts: 20
Registered: Oct 25, '14
I dont know what is double cross-sale.
But i suppose this is when a site force registers you to another site. Which then request you to pay after the trial.
Dirty trick.

I use electronic cards with limited time life and amount. Therefore i cannot be stolen more than what i put on it.

09-06-17  11:39am - 2664 days #10
iknowwazzup (0)
Active User



Posts: 132
Registered: Jan 06, '16
Location: United States
I have wondered how profitable it is, too. I guess that they figure the revenue from the people who don't bother to dispute the charges is more significant than the number of chargebacks they have to deal with. Not to mention, the losses from folks ending their memberships early when they see the charges on their cards or the ones who decide never to do business with a site, its production company and/or trust a specific biller.

I will say that I have had sort of a similar thing happen once with a mail-order product (a treatment for bad skin) where I inadvertently agreed to some sort of recurring charge - like a subscription service for the item to be sent automatically unless I cancelled. I seem to remember their customer service being a lot more amenable when I complained when it came to reversing a charge.

But maybe porn sites figure that there's a limit to how far anyone will go with a complaint given the nature of what you're buying. A mail-order business meanwhile can easily face serious charges of fraud if it does anything too fishy billing wise. They also don't want you badmouthing them on social media so maybe they're more willing to compromise with consumers?

Anyway, cross sales suck and I don't care what they say ab out it being marked clearly enough, it remains quite easy for someone, especially those not familiar with purchasing porn, to overlook them. It seems dishonest even when they're unchecked, because sometimes you might think that you're merely agreeing the TOS for the site you're joining.

09-06-17  02:12pm - 2664 days #11
rearadmiral (0)
Active User

Posts: 1,453
Registered: Jul 16, '07
Location: NB/Canada
Originally Posted by iknowwazzup:




But maybe porn sites figure that there's a limit to how far anyone will go with a complaint given the nature of what you're buying.


I've always thought the same thing, that porn companies know that a lot of the 'customers' that they burn won't complain due to the embarrassment of it. (And I get that - I hate having to call a customer service line about a site issue and a young lady answers: "Hello, I have an issue with the 'Chunky Asses' site, can you help me?'

But obviously they've got some stats to support that screwing some people over will net them more money than by being honest and relying on recurring and returning subscriptions.

09-06-17  04:34pm - 2664 days #12
jook (0)
Active User



Posts: 325
Registered: Dec 22, '13
Location: jersey city
I totally agree. The benefits must outweigh the drawbacks for the porn sites to continue with the cross sales. And I also agree that in all likelihood, the majority of people don't dispute these charges due to their nature. It is embarrassing to explain it to a bank or whomever. Not for me although it's a PITA.

09-07-17  08:43am - 2663 days #13
Loki (0)
Active User



Posts: 395
Registered: Jun 13, '07
Location: California
I've almost always paid for whatever I signed up for, regardless of whether the site failed to deliver or not. When it comes to credit, there really is no good option to do otherwise. Complain to your bank, and they rarely accept your argument, and often couch it in terms that make it seem like they're saying, "You were buying porn, what did you expect?" Like the nature of the product gives people the right to rip you off? That's a dangerous idea.

Pre-checked cross sales are a nuisance and a scourge on the industry, similar to the video game trend of selling content that should be in the regular game as DLC.

Whatever a company thinks will get them an easy buck. And CC companies are largely complicit in this. "A man talking sense to himself is no madder than a man talking nonsense not to himself."

09-07-17  08:48am - 2663 days #14
merc77 (0)
Disabled User

Posts: 291
Registered: Apr 17, '16
Originally Posted by TVFR:


I dont know what is double cross-sale.
But i suppose this is when a site force registers you to another site. Which then request you to pay after the trial.
Dirty trick.

I use electronic cards with limited time life and amount. Therefore i cannot be stolen more than what i put on it.


A double crossed site is another site with a check on it when you order a membership. You must remove the check or you will be charged for a membership. Sometimes the check is small along with the print so some of us with bad eyes don't always spot it.

It isn't illegal in any way, but we as buyers need to beware. "Dogs think people are Gods. Cats don't as they know better." - Kedi (2016)

Dogs have masters; Cats have staff.

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