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Cybertoad (0) 05-19-17  09:28am
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Very confusing cancellation.

So I have a current membership, and why I wont mark my review down for this the cancellation is tricky.
You login sign up thru their website however you can not cancel thru their website even though there is an option to cancel in profile and elsewhere they will fail to find your account. Gave 4 inputs to choose and found nothing that and they ask you for a full credit card number to find your account, thats a bad practice in my opinion just to find and cancel.
The biller seems to default with Epoch, when you try and leave and if another biller in my case Vendo was used it wont and does not show that as a option to choose even though the cancellation says I will be able to choose a biller there is no choices just Epoch and it default and goes there. I hate when there are crosschecks as it is when joining but when cancelling it should not be a maze of dead-ends. Not that you would be careless but save or print all check outs to this site you will need it to figure out how to cancel as the site is useless unless they signed you up at the default Epoch. It shouldn't keep you from joining the site and I did not mark the site down for it, but this was annoying !

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