1
|
jook (0)
|
Hi Guss. There are many comments in the reviews and comment section about the difficulties with canceling on this site. Based on those comments, it seems that they make life difficult to cancel and take their time, but eventually do honor the cancellation request within a week.
Assuming you are located in the US which I believe you are, you are protected by federal banking regulations. If you paid by credit or debit card, you have further protections. While the law is not clear how much time you must give to cancel a recurring subscription, I believe the term "reasonable" applies. I would take that mean 3 business days, not 30 days.
Personally, I would sit tight - you have a month before the recurring charge is due to take place. Just make sure you have your cancellation request documented. If they charge you, dispute it assuming you used a debit, credit card, paypal or ACH. You will prevail and the bank or credit card company is obligated to issue a credit. Having said that, others have warned against disputing for the reason that you may get blacklisted. Personally, I wouldn't be concerned about this.
|
06-02-17 04:54am
Reply To Message
|
