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rearadmiral (0) 08-28-18  06:15pm
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Cancellation problems solved

I posted the comment below a couple of days ago and I'm happy to report that the people at Bang responded quickly and fixed the problem. They determined that my previous membership had been hacked so the cancelled that membership and refunded the cost.

Thanks to this, Bang just went up in my opinion. Other sites could learn from them.




I've joined Bang several times since they opened and haven't had an issue with them before this. I joined on July 6, 2018 and then cancelled any recurring charges on August 1, 2018 using the cancellation form on their site. In the past they billed through Epoch but this last time I don't recall the biller but it wasn't Epoch and the join email doesn't give any billing information.

On August 22, 2018 I had a charge from ECHST.NET on my card. (Exotics4me reported the same issue earlier.) A search of that site's database shows that this is a recurring charge for Bang. But based on what exotics4me reported this may actually be coming from another site - though I tried my old membership and it seemed to be active. It also seemed that in exotics4me's case Bang wasn't at fault either.

I like Bang and will rejoin but only if I can join through Epoch. If you want to join and don't get routed to Epoch you should watch your CC statement.

I've emailed Bang's support staff and I'm confident this can be resolved.

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Msg # User Message Date

1

tangub (0) Glad to hear they sorted the problem out for you and thanks for the warning. I was about to sign up at Sex Art but noticed that the site said the charge on my statement would be listed as ECHST.NET so I backed out. I will still sign up at Sex Art later but just transfered the money to my prepaid card so will use that instead of my regular credit card to avoid any of that nonsense.
09-01-18  06:59am

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