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Porn Fidelity (0)

rearadmiral (0) 04-11-19  04:30am                TRUST USER?   YES (0), NO (0) Problems cancelling membership I joined Porn Fidelity and Teen Fidelity around three weeks ago and went online today to cancel my membership to ensure no rebilling happened. I’ve been a member here before and I don’t recall having problems cancelling. The email I received when I joined gives no information on who the biller is or how to cancel. It lists “413 Productions” as the merchant though they appear to have no useful web presence. When I joined I wasn’t kicked to a biller page so I wasn’t able to determine who the biller was. I then went to the site itself and after searching for a couple of minutes I did find a link in the FAQ for cancelling. That led me to another page where I had to enter a reason for cancelling and then hit ‘submit.’ That seems reasonable. But… that opened up another page where it listed three billers that could be the biller I was sent to. The options were NETBilling, Epoch and CCBill. Great! All of those have an easy search function. The problem is that none of those came back as my biller. I then went back to the site and found a link to support but the link is dead. The only option was to email them through another contact given but that appears to go to NETBilling which I’ve already determined isn’t my biller. Just a heads up for anyone wanting to join these sites that you’ll want to be aware that there may be problems in cancelling. I’ll post back here if I have any updates or if I figure out how to cancel. As an aside, it utterly baffles me when reputable sites with some great porn opt to do something to make the membership experience less than perfect. Reply To Comment

Comment Replies (2) Replies to the user comment above. Msg # User Message Date 1 jook (0) Stupid question and I'm sure there's a good answer - can't you determine the biller from your credit card company or bank? 04-11-19  02:35pm Reply To Message 2 rearadmiral (0) REPLY TO #1 - jook : Not a stupid question at all... The CC charge came through as "413Prod.com" While there was some indication on the TF/PF site that this was the 'biller' there was other information that said the biller was either NETBilling, Epoch or CCBill. The 413Prod site isn't exactly helpful either. This is the full extent of the entire site: Hello. This is 413's Customer Service web page. We are here to assist you. Our customer service staff is happy to answer any questions or resolve any problems. We want to service you the best way possible. If you have a charge from our company (413prod.com or 413pro) on your credit card statement and wish to inquire or if you tried to reach us by phone and were unsuccessful (see business hours below), please e-mail us at: support@413prod.com - We will respond within 48hrs. If you are having any technical difficulty with any of our websites, please e-mail us at: webmaster@413prod.com - We will respond within 48hrs. Thank you. Our business hours are: Monday through Friday 9:00 AM to 4:00 PM Pacific Standard Time. Within United States call us toll free at 866-413-3222 Outside the US, call us at 714-997-3850 I have to confess to being very concerned at this point since I'd never heard of 413Prod and I was worried that cancelling may be almost impossible. It turned out okay though. But... what I'm still annoyed at is that TF/PF lists their billers as NETBilling, Epoch or CCBill when they don't appear to use those services. That and the 413Prod links on the TF/PF page are dead. All of that indicated a real 'uh oh' moment for me. But it looks like everything turned out okay. I'll keep an eye for odd charges for the next while though. 04-11-19  03:59pm Reply To Message *Message rows highlighted in light orange are replies to replies. Home - Sites - Users - Reviews - Comments - Categories - Forum Contact Us - Announcements - FAQ's - Terms & Rules - Cookies - DMCA - 2257 - Porn Review - Webmasters Protecting Minors We are strong supporters of RTA and ICRA, two of the most recognized self labeling organizations. Our site is properly labeled to assist in the protection of minors accessing inappopriate content. For information about filtering tools, check this site. DISCLAIMER: ALL MODELS APPEARING ON THIS WEBSITE ARE 18 YEARS OR OLDER. To report child pornography, go directly to ASACP!  We're proud to be a corporate sponsor. Have concerns or questions about porn addiction?  We recommend this helpful resource. All Rights Reserved © 2003-2024 PornUsers.com. Loaded in 0.02 seconds.