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Visit Club Seventeen

Club Seventeen (0)

RagingBuddhist (0) 07-11-19  12:27pm
Rookie Badge  Talk Back  Comments  Pollster  Top Monthly User  Trusted User  Male Profile TRUST USER?   YES (1), NO (0)

Now... access denied!

I just had to call Epoch billing to get a refund on my subscription. I'd been jumping through hoops for three days, bouncing emails back and forth with their tech support to try to get my access back to no avail. Deleted all cookies, cache and temp files, tried Firefox, Chrome and Opera and still wasn't able to get through. Amazingly (or maybe not so amazingly), I can access their signup page, but as soon as I click the login link, it times out. With all other browsing going flawlessly, including two other pay sites, I get the feeling I was blocked for some reason. I could very well be wrong about that, but it's the only thing that makes sense to me. A damn shame - I liked it for the two weeks I was on the site.

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Replies to the user comment above.

Msg # User Message Date

1

clubseventeen (0)
Webmaster
Hello Rb

Was this taken care of already? It sounds like you are blocked from the site for some reason.

Please contact me directly at r.riepen@sansylgroup.com if you still have an issue and I will personally take care of it.

Best regards
Roald

07-11-19  10:38pm

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2

RagingBuddhist (Disabled) REPLY TO #1 - clubseventeen :

Roald -

I appreciate the reply and the offer to help, but I gave up. Before I even contacted the site, I'd tried all the steps I listed above and still couldn't get into the site. Again - I find it very odd that I could access the sign up page, but the login link consistently timed out on all three browsers.

07-12-19  12:35pm

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3

clubseventeen (0)
Webmaster
REPLY TO #2 - RagingBuddhist :

Hello,

The timing out probably has to do with some security we have in place. If you don't want to contact me then that's of course up to you. However now I am not able to help or fix the possible issue and other's are not really helped either.

Anyways, if you change your mind please let me know and I am happy to investigate.

Have a good weekend
Roald

07-12-19  10:08pm

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4

mbaya (Disabled) REPLY TO #3 - clubseventeen :

Hi Roald,

I appreciate that you have such a good attitude. More webmasters should be like you.

07-13-19  12:46pm

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5

clubseventeen (0)
Webmaster
REPLY TO #4 - mbaya :

No problem at all. In these days it is hard enough to get people to join a website so the least we can try to do is make sure they enjoy what they pay for.

Have a good Sunday!

Gr
Roald

07-13-19  11:49pm

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