Review Replies (2)
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Replies to the user review above. |
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1
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PinkPanther (0)
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Shocking that someone would be treated that way by a Grooby site. Grooby tends to me a very professional company that answers your questions without a lot of BS. I've never had any experience with this particular site of theirs, but I have had experience with others - they all delivered exactly what they promised. I'm not a 24-hour downloader, so I've never run against download limits or even known what they were on any of the sites that I've been a member of.
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08-18-19 05:07pm
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2
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garenne33 (0)
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REPLY TO #1 - PinkPanther :
Hi Pink Panther,
I only wanted to know what the download limitation was. If you think it concerns "24h users" (whom I am not) you already know more than I could learn.
I was refused ANY INFORMATION ABOUT THE DOWNLOAD LIMITATION and I consider it most suspect, especially as the customer service bases its refuse to give any information on not being "self-defeating" : a very warlike view of customer relationship and service.
I shall avoid this site until they clearly indicate the extent of their download limitation and they can also limit the recruitment of people who ignore the basics of customer service.
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08-20-19 07:34am
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*Message rows highlighted in light orange are replies to replies. |
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