Comment Replies (2)
|
Replies to the user comment above. |
| Msg # |
User |
Message |
Date |
1
|
redcham (0)
|
Just wanted to chime in. I would disagree that this company is the worst (MindGeek sites like Brazzers are definitely worser than Gamma managed sites)
Two days ago, I had my account locked at AdultTime and other lifetime subs with Gamma due to "abuse". Maybe because I use 2 computers and an iPad but whatever I just hopped onto the FameSupport and the Live Agent sent me a new temporary password. It's true though that your login/password would be the same for the other sites that you've added on though.
I've also dealt with Fame support a few months ago when my AdultTime sub was getting close for the yearly renewal but the credit card I had used two years ago when I signed up was replaced when I had lost it a few months before that. At the time the agent said to wait the few days and I could reactivate with new CC payment info.
No problem, put in my new CC and reactivated with AdultTime but unfortunately the sites that I had added on with the "lifetime subscriptions" did not automatically re-activate. Another chat with a FameSupport and the agent re-enabled all my add-on sites, I didn't even have to list them!
I think they did away with the $89 lifetime subscriptions add-ons because I haven't seen the offer again in a while. When they had offered Diabolic lifetime, I had passed then but during the holidays I was hoping the offer would come back again. No such luck. I guess I'll count my blessings to get in with 5 other Gamma sites for lifetime access though (EvilAngel etc), I will happily keep renewing my AdultTime annual subscription!
Live Chat is the best way to get support in my opinion. Not sure how that Live Chat person just "hung up" on you though.
|
02-10-22 12:58am
Reply To Message
|
2
|
Kathy79 (Unverified)
|
I just had 3 customer service reps just end the chat while I'm trying to get them to fix the fact they have charged my card 6 times in 2 days. Every time and agent tells me they issued a refund I get a text notification that my card was charged. Adulttime customer service reps think people r stupid bcuz they told me it has to show up as a charge to issue the refund but when eBay or Visible issue a refund I don't get charged first, so they r just stealing money out of my account and will not stop. I regret ever joining the scam of a website! I hope this stops others from giving Adulttime their cc information bcuz I sure wish sum one wud have warned me.
|
12-23-22 08:43pm
Reply To Message
|
| *Message rows highlighted in light orange are replies to replies. |
|
