When registering, I've entered e-mail and password when registering into BigSister, and some login and another password when paying (to CCBill I think). If you think this is complicated, read on :-). NONE of these worked. When I asked support, I've got quite prompt e-mail saying that "you've registered e-mail address XXXYYYZZZ@hotmail.com, but should use only XXXYYYZZZ in "login/e-mail" field). It's not just ridiculous, it's outrageously ridiculous.
Prior to this I used to think that kink.com's sites login is the worst in adult industry, but now BigSister shown that it can challenge kink.com's leadership :-).
Still, it's not THAT bad as support answers promptly and specifically. Stay tuned for upcoming review (will be available in a few days) :-).
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