Comment Replies (5)
|
Replies to the user comment above. |
| Msg # |
User |
Message |
Date |
1
|
damon21 (0)
Webmaster
|
Hi, allow me to have a few supplements on this unfair comment about our site.
1. 'Trial access has very limited benefits.'
Limited trial membership gives 24 hours access to the site (10 sites in this case) for checking quality and other important things members usually check before deciding if they want to pay for a full membership for a site or not.
Trial membership allows to see the first video part of every update on the site, which is at least 500 updates in the case of PornPassForAll and trial members can check the picture quality as well as they can see the first 20 pics of every single set in full size.
2. 'Unfortunately, the trial does not indicate which of the ten network sites you get initially and in which order you "earn" the additional ten sites'
It is clearly described on the site which sites are coming initially with a new membership and which 10+ exclusive sites are coming additionally in pairs month by month (13 at the moment and the list is always growing).
3. '"Upgrade" billing has program flaws - delayed access, may have been an "unsecure" web page.'
Billing is managed by 3rd party payment processors via secure https connection. Our partners are CCBill, Segpay and Epoch (Paycom), the biggest companies in the payment field of this industry. So if anybody has any kind of problems with billing, our partners' 0-24 supports are ready to help and of course our customer support is available too.
4. 'Customer services is 0% responsive after more than a week and numerous emails.'
We answer all messages we get to our customer support in 36 hours. However it can happen that the sender doesn't get our answer. Please note that your ISP's or your mail client's spam blocker may filtered it so you didn't even know about our email as it may has blocked before you get it. This happens annoyingly frequently with AOL users.
If you set our support email in your mailing it'll be able to identify it and won't consider as spam again in the future so you won't miss our answer.
(support [at] websupportcentral [dot] com OR support [at] 21sextury [dot] com)
5. 'Worst online ripoff I've seen in years.'
If this would be true, 1000s of satisfied members wouldn't keep their memberships alive for months.
If you have any questions feel free to contact us via email at support [at] 21sextury [dot] com or support [at] websupportcentral [dot] com.
Thank you!
Best, Damon Baker @ 21sextury Support Team
|
03-02-07 12:54am
Reply To Message
|
2
|
wiild1 (Unverified)
|
I agree with whoohoo. Be aware. I just became a member of a site that is included in this pass. www.fassinating.com It was stated on the website that the 30 day subscription would include +30 sites.
Reading the details on the site I understood that I would get only 20 sites (the first 20 listed) and then another 2 sites each month I stayed a member. I joined as was still supposed to get these: 1: fassinating, 2: lust for anal, 4: dp overload, 5: teen bitch club 6: lusty busty chix, 7: oral quickies, 12: asshole fever. a good deal for $30.
BUT now I can only access 10 sites and they are NOT the ones that I wanted/that were listed. To get access to the sites that I thought I was getting/ that I want I have to stay member for 9 months!???
This is false marketing, if not a rip-off!
also beware that what is called a 30 day full subscription before you join is then called "30 day trial" when you get confirmation mail and when you log in, I still haven't seen what this means but I am very suspicious and will cancel my membership right away.
I will comment on the quality of the videos later but right now I am just pissed off by not getting the access that I have paid for.
|
04-14-07 03:49am
Reply To Message
|
3
|
Monahan (0)
|
REPLY TO #1 - damon21 :
Interesting response to a new subscriber who, I would assume, he's want to retain as a long term customer. But he publicly argues with him and uses excuses, not explanations.
Worse, there's a second complaint filed over a month later that raises serious issues with the accuracy of the advertising and the terms of use where damon21 remains totally silent over the last three months.
My interest in checking this site out has diminished to about zero.
One more matter. The one and only review of this site was written by someone who has posted only that review and has not contributed anything at all beyond the review.
I suspect we might find that the author of the review (recreation) and the webmaster are one and the same.
|
07-15-07 11:12pm
Reply To Message
|
4
|
Mastobeam (0)
|
REPLY TO #3 - Monahan :
I have been a subscriber to this site for about 4 months and I have to say it is superb. The videos are great quality, the girls are stunning - very rarely is there one who isn't top notch and there is a wide variety of action (especially if you stick around for a few months). One of the very few sites that offer good looking girls fisting each other, saphic erotica is another outside of that I'm not sure there are many more contenders.
|
07-30-07 09:27am
Reply To Message
|
5
|
Monahan (0)
|
REPLY TO #4 - Mastobeam :
Good comments. What they demonstrate is how a great site can lose a lot of credbility by how its webmaster addresses issues on this site.
I've had my eye on this one for a while but it's pricey.
It boils down to an issue with the administrator (webmaster) of the site and not the site itself. Thanks Mastobeam. I'll put it back on my "sites to consider" list because your comments tell me it has much of what I want on it.
|
08-01-07 09:48pm
Reply To Message
|
| *Message rows highlighted in light orange are replies to replies. |
|
