| Msg # |
User |
Message |
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1
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topbucksGina (Suspended)
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The reason for this is that our video files are now MUCH larger than they used to be. Our newer files are of a much higher resolution, and all clips are now 5 minutes each instead of 2, 3, or 5 minutes like before. If you are experiencing buffering problems with newer videos you may need to select a different connection type - for example if you experience buffering problems with Broadband try DSL. Also, consider downloading clips as an option. Once a file is downloaded you no longer need to contend with buffering issues associated with streaming videos.We also now have a great speed test on our home page to assist customer in finding out their connection speeds.
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04-13-08 10:01am
Reply To Message
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2
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bjorn7 (0)
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REPLY TO #1 - topbucksGina :
Thanks for your quick reply. The files are no bigger than
what I have downloaded many times from other sites in which
I can get up to 400KB/sec. I'm still getting 63.2KB/sec
which is way to slow.
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04-13-08 10:24am
Reply To Message
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3
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topbucksGina (Suspended)
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REPLY TO #2 - bjorn7 :
Well if you download the HD files or T1 files they are larger than those site that just offer their content in Standard Definition format so if you choose a slower speed such as the boardband or dsl file they will download much quicker.
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04-13-08 10:27am
Reply To Message
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4
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bjorn7 (0)
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REPLY TO #3 - topbucksGina :
I've attempted DSL, broadband and HD and the download
speeds are the same-right around 63KB/sec
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04-13-08 10:31am
Reply To Message
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5
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topbucksGina (Suspended)
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REPLY TO #4 - bjorn7 :
Then either your connection is slowing or you have some other setting on your computer that is only allowing you to download at that speed. The reason i say this is because i am able to download an HD file at 800kb/sec so i know it is not a problem with our servers or anything else on our end.
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04-13-08 11:02am
Reply To Message
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