| Msg # |
User |
Message |
Date |
1
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Denner (0)
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Hey Burned
Not the first time this site has problems - especially with speed - not so much download ditto, but browsing-speed in general.
And for those who care: The site was once fine - but now the updates are mostly older licensed stuff.
And still: Beware - they have this trap (still) - if you want to join at the special TBP-price, you have to watch out: Look at the final price, so you don't end up paying for three months....
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05-17-08 09:59am
Reply To Message
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2
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matyko (0)
Webmaster
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Hi Burned,
Sorry for the late reply!
I am good to hear that the server speed was finally OK for you. ;)
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06-10-08 09:44am
Reply To Message
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3
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matyko (0)
Webmaster
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REPLY TO #1 - Denner :
Hello Denner!
I just reported this trap-issue to our coder and hope it will be fixed within a very short time. I will let you all know about it. ;)
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06-10-08 09:48am
Reply To Message
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4
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Denner (0)
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REPLY TO #3 - matyko :
Well, good you as webmaster of Only 3X reported this trap-issue - finally.
But you - or your billing-co. should have been aware of the issue many months ago!
When I got into that "trap" I mailed both the site and the billing-co. - several times.
Never got an answer!!!
- and ended up paying much, much more than I intended. Ok, I got a longer membership - but the deal/price was a lot higher than originally promised - even compared to the stated offer of 1 month membership....
That was one heck of a hoax I'll always remember!
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06-10-08 12:45pm
Reply To Message
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5
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matyko (0)
Webmaster
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REPLY TO #4 - Denner :
Hi Denner,
I am very sorry for this story. I represent the company for just some months and my primary task is to do everything for the perfect satisfaction of the members - since I am working here as support there's no unanswered email or problem without proper solution. When I first read about this issue here I reported the problem to the person responsible for this. I got no answers, but today I argued a lot on this case and I am sure we'll find out something to make everybody happy here. ;)
Will get back to you with good news as soon as possible.
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06-10-08 01:13pm
Reply To Message
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6
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Denner (0)
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REPLY TO #5 - matyko :
Thanks for your answer, matyko.
As I understand it you're somewhat new as webmaster at Only 3X - I respect that, and it looks like new standard for the site towards paying members/costumers.
Bottom line - change of staff does in general not entirely excuse a companys former missteps or policy. Still, it's good to hear about the new ways.....I may even consider to join again, because the content is not bad at all.
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06-10-08 02:03pm
Reply To Message
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