| Msg # |
User |
Message |
Date |
1
|
williamj (0)
|
That's a site i will avoid
|
08-20-08 04:12am
Reply To Message
|
2
|
pornmaster (0)
Webmaster
|
Hey we must have overlooked the ticket.
Sometimes that happens
when you are dealing with
thousands of members, and managing
a site with 900 models on it.
A lot to manage.
Anyways, I didn't see your ticket,
but we generally DO get a download issue
support ticket once or twice a month.
That's one or two issues
out of hundreds of thousands
of downloads a month.
99 times out of a 100
the problem is a user error
or a misunderstanding on how
to right-click for a download.
Email me directly and I'll
get you a free couple of months
so we can resolve the issue.
ryan (at) mattsmodels.com
That's how we roll at Matt's Models ;)
|
08-20-08 08:57am
Reply To Message
|
3
|
mbaya (Disabled)
|
REPLY TO #2 - pornmaster :
Some videos I was able to download, but most did not. I DO know how to download videos. Thank you for the offer of free months, but I am not interested at this time. I am happy to see that you responded and care about your members-that is good support!
|
08-20-08 10:10am
Reply To Message
|
4
|
RagingBuddhist (Disabled)
|
This is how they roll? After my exchange with Matt, it seems to me their policy is "Always blame the user". They're quick to mention how much work it takes to keep the site going and yet, going over the reviews here, I get the feeling nothing much has changed here in a long time.
|
04-26-09 01:10pm
Reply To Message
|
