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Tree Rodent (0) 02-15-09  03:48pm
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Another site with crap customer service

I originally tried to check out this site. Amongst other things I wanted to find out what they charged, and in what currency I would be paying. I therefore filled in my email address and the prefilled password form. After I did this I immediately received a sign up confirmation for WebCamClub.com. I did not give my email address for this, and alarm bells started ringing immediately. I followed the link to remove my registration from that site. I then tried to get into WildYoungHoneys but found I couldn't do so as my username had already been taken - presumably by me.

I emailed their support, to tell them about the problem. I received no reply. The next day I emailed them again to ask if there was anyone in support. I received a reply from their Longbucks support. I was told they had received no email from me and they asked me what the problem was, and added do not hesitate to contact us via email. I told them what had happened. I received no further communication.

That was the 21 January. Now here I think I am making a good point, and it's this. In these troubled times why on earth doesn't a company just concentrate on getting one thing right i.e. - just getting people to join the websites simply and in an uncomplicated way, without trying to flog them something else the minute they give their email address. They have lost a customer, simply because they seem incompetent and more intent on flogging me something I don't want, than giving good customer service.

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