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seanchai (Suspended)
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Thanks for the excellent feedback.
This site is currently going through a full redesign and will be ready in less than a month, if you email me with your username, I'll be sure to give you a complimentary look at the new site. This will include 100% of the sets as zip files, better navigation, feedback and favourites options, search functions and a much better look and design.
As you noted, some of the older videos are in different formats. This is common for sites which have been around a long time and are constantly striving to improve and therefore take the best format available at that time. To retro-convert those videos would be extremely time consuming and expensive, if we can get the pricing down to do this, we may but we're concentrating more on the new content.
I'm concerned with your comments on the video quality, as it's getting shot in HD on really good cameras and I haven't seen many shemale sites with the quality that matches, if you could contact our customer service with your problem we'll try and resolve that (although my first recommendation would be to try the free VLC video player).
The gonzo style on Franks has always been something which people have liked about this site (gonzo being the fact the models often suck or get fucked by the cameraman) but in the last year or so there has been less of this - and I agree with the fisheye lens issue, which was fine for a couple of shoots but not everyone.
I have to say your offbase with the photography, this is easily the best content I've seen of TS's - not just the models but the level of skill and style, of the photography, is far more professional than anything else.
Thanks again and be sure to contact us.
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05-15-09 06:33pm
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