Review Replies (4)
|
Replies to the user review above. |
| Msg # |
User |
Message |
Date |
1
|
ChrisK (Disabled)
|
I was looking through all the user comments and reviews and wanted to let you know we appreciate you taking the time to give honest feedback. However, I was distressed when I read that you had a customer service issue recently. We have a dedicated support person and we answer every single email that comes in, no matter what the subject.
We do get a lot of email (and a lot of spam) so it is possible yours was overlooked by mistake; I can't deny that probably happens sometimes. But please don't think it would have been intentionally ignored. I'd love the opportunity to make good on your question, if it's not too late. Please reply to me here or try the customer support email again.
|
10-02-07 11:27am
Reply To Message
|
2
|
exotics4me (0)
|
REPLY TO #1 - ChrisK :
Hello ChrisK,
The question I had asked was just a basic one asking about if you all were going to have any new Eve Angel material. I didn't think too much of not getting an answer, then I sent one offering a tip that several sites have started using, that I thought would help ATK Premium. It is just a tip about making a preview page that shows all of the models and how many pic sets and video sets you have of each model. Xisty has an excellent one that looks to take minimal time and work to make. It is a nice touch for prospective new members to be able to see what all you have before paying.
I then sent a complaint about the interviews/behind the scenes clips. I enjoy these clips, so it isn't that I didn't want them. I just found some to be disrespectful. As a Psychologist in Los Angeles, I deal with ex-pornstars as patients on a nearly daily basis, so I was just speaking from experience in the email I sent about these. I have found that most of the models are very sweet in person, very normal even. The questions are great that you all ask, but some of the requests of asking to do things in public in countries that really look down on public shows of sexuality, was a little much. I will explain.
It is of Eve Angel and is in the Behind the Scenes/Interview section. I understand that these women are being paid to be on a site, but I was quite shocked when I seen Eve nearly crying mad because she was asked to "dance a little" in her home country of Hungary. With an American model, this would be no big deal. I live in California, women here are half naked in public everyday. I spoke with Zsanett (Sandy) a few years ago in Florida. My wife and I recognized her, she was very nice and was telling me that Eve was her favorite model to work with. This was not at a porn convention or anything like that. Zsanett was in Florida to see relatives and we ran into her at a store. She went on and on about how sweet Eve is and how she does all of these animal activist acts of kindness.
So, it kind of left a bad taste in my mouth towards ATK Premium to keep probing her in that interview in Hungary. I loved the parts where she was just talking about her likes, though she seemed frustrated with her English, she still tried her best. Just that one clip was bad where you all had her pointing at a tree, asking her to show a little skin, asking her to dance a little. It makes her look dumb, just like the site Mike's apartment who ask her in her clip, "Do you like cartoons?" I expected that from Mike's Apartment, it is an American reality site, as an Italian-American, I will say, most Americans are jerks. I didn't expect that type of probing from ATK Premium. It came off as ridiculing Eve.
This combined with the no replies to emails made me a little disappointed with ATK Premium. It is good to see that you all are becoming more involved. And I'm sure that you all mended fences with Eve. Thank you for replying.
|
10-02-07 07:35pm
Reply To Message
|
3
|
ChrisK (Disabled)
|
REPLY TO #2 - exotics4me :
Good morning. I'm glad you got my message and wrote back. I'll do my best to address your questions/concerns.
Are we getting more Eve content? (her name on our sites is Eva)
Yes. We have some video that hasn't been released to the site yet. It's just recently been processed and should be up soon.
Regarding the scene where she gets upset - I located that clip and watched it. That was shot by a photographer team we no longer work with. I see where they ask her to do a little dance and she explains that it's not appropriate. Then it cuts ahead. It looks like the part you describe was removed from the clip. So maybe your feedback did get through or somebody else mentioned it.
As a matter of policy, we do not condone any belittlement of the models; that is not our style and not what we represent. You might be surprised at the amount of content we receive and turn away because it doesn't live up to our guidelines. Apparently, this one slipped through the review process and made it online. If so, we made a mistake and on behalf of the company, I apologize.
I hope this helps and feel free to write me here anytime.
|
10-03-07 06:18am
Reply To Message
|
4
|
exotics4me (0)
|
REPLY TO #3 - ChrisK :
Hey ChrisK,
Thank you for letting me know that someone did something about it. All I really remember is asking her what a building was, she looks at it and kind of keeps walking. They then ask her to point at a tree. Then it is the, "Show a little skin" comment, she just shakes her head and says no. It skips forward and asks about a date on a plaque or stone. She has no idea what the date stands for. You can just see the anger building. I will say that she stood up to them, she curses them several times after they asked her to dance. I did chuckle at first because she doesn't speak good English usually, but those curse words were quite clear. Then I stopped laughing when she looked down and said, "I don't like this". If you check out my overall reviews, I rarely even join the American reality sites just because of this type of thing that for some reason some companies think is entertaining.
When I come back to ATK Premium, probably will be November or December, I will adjust my score with a follow-up review. And thanks for the info on new Eve material. I was just mainly asking because I had been a member just 2 months before the email asking, so I was seeing if there was anything new of Eve. No need to reply to this if you are busy. Just wanted to say thanks.
|
10-03-07 07:49am
Reply To Message
|
| *Message rows highlighted in light orange are replies to replies. |
|
