Comment Replies (2)
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sullivan (0)
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If you don't get anywhere with customer service, you might try to cancel with your credit card company. What you do is call their help line and identify the charge and say you did not authorize it. They will start an investigation and send you a short document to sign. Return the document along with you complete email correspondence, and a letter explaining what happened. You have the right on your side, so you may get your money back.
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07-12-07 08:48am
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2
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freesbee (0)
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REPLY TO #1 - sullivan :
Thanks, that's good advise. I will do that if necessary.
The help page is running again, but the cancel-form not. But I found a way on the help page to send a message. So now I'm waiting for a reply.
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07-13-07 02:59am
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