| Msg # |
User |
Message |
Date |
1
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Denner (0)
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I signed up last monday and had no problems.
Was a little worried, though - because the the billingsystem: jetbill. com, billingservices.com and what not...
So I also canceled fast to see their reaction - that cancel also came promt.
But Asaghon, try this:
http://service.adultprovide.com
It's the link I got after signing up.
Have you checked if they have taken your money?
Good Luck
Denner
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09-24-07 07:25am
Reply To Message
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2
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Lews Therin (0)
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REPLY TO #1 - Denner :
I have gotten that link as well after signing up. And I have sent 7 emails to that email listed there.
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09-24-07 07:45am
Reply To Message
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3
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Denner (0)
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REPLY TO #2 - Lews Therin :
That sucks!
What about the site-webmaster?
If that does not work: Stop your payment....
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09-24-07 07:52am
Reply To Message
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4
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Lews Therin (0)
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REPLY TO #3 - Denner :
It was only a 1-month subscribtion and it's already paid.
Problem is, I can't find any other email adress I can mail to
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09-24-07 07:56am
Reply To Message
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5
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Denner (0)
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REPLY TO #4 - Lews Therin :
I got no more ideas right now - let's hope the webmasters at RK reads this and help you out....
Best
Denner
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09-24-07 07:59am
Reply To Message
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6
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Lews Therin (0)
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REPLY TO #5 - Denner :
ok, several day and again several emails later and e message to the webmaster listed here on this site, stillNOTHNG.
Any idea where I can send mails/complaints for refunds or whatever? Surely they cannot just take my money without any conseqences?!
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10-02-07 02:56am
Reply To Message
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7
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Denner (0)
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REPLY TO #6 - Lews Therin :
Hey Asaghon
That's not fair, for sure...
Well, as a user myself I have no futher ideas about how to solve your problem. But, I agree - that's a question of really bad customer-service (or rather no service at all).
Maybe PU should have a place for these kinds of bad behavior from site-owners/webmasters....
Hope for the best
Denner
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10-02-07 09:31am
Reply To Message
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8
|
Monahan (0)
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I agree that PU should have a new category to rate customer service and support, especially with a site problem like this one.
This site should get no new business from PU and TBP users unless and until it fixes its customer service function.
(Danni.com has the same problem, a non-responsive customer service function.) Bummer when you spend good money and can't get access or any support function to respond.
One suggestion. If the biller is CCBill, you can call them for help in contacting a site's customer support function.
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10-14-07 02:19pm
Reply To Message
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9
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Lews Therin (0)
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REPLY TO #8 - Monahan :
I have tried contacting ccbill with my problem, but they don't seem to care much
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10-14-07 05:15pm
Reply To Message
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10
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hafty (0)
Webmaster
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Our Cusomter Support center experienced some issues with the email system during the month of October. All issues have been corrected and mails are being responded to within 24 hours.
Did you try calling our 800# located at:
http://www.rknethelp.com/home-contact.htm
We apologize for the problems you have experienced and would like to offer you a lifetime membership to make it up to you. We have been in business for over 10 years and are 110% committed to our customers.
Please contact me at mo@nastydollars.com or 305.695.6700 x104 to set you up.
Thank you for your patience.
mo
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11-26-07 09:02am
Reply To Message
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