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astonman (0) 09-09-16  11:54am
No Badges TRUST USER?   YES (0), NO (0)

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I paid for membership of this site late last month and received an email with my login details/ I have tried several times with this info copied and pasted from the email but the site will not accept them. It is even worse as any attempt to cancel membership requires the login details and the cancellation form will not accept them either.

This is completely unacceptable - no wonder the porn industry gets the reputation it has.

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Comment Replies (5)

Replies to the user comment above.

Msg # User Message Date

1

Amanda (0) Hey astonman,
I've sent you an email!

09-09-16  12:20pm

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2

PinkPanther (0) I believe that your problem had to do with a hack of 1000's of usernames & passwords from Brazzers. Because of this hack, they seem to have shut down access to the related sites until customers let them know that they are the real owners of those usernames & passwords. I have always found their live chat to be the best way to resolve problems, so when I ran into problems - the same day as you did - I contacted them via live chat, they confirmed that I was the rightful owner of the account and they opened it back up right away.
09-16-16  02:29pm

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3

astonman (0) BEWARE! BEWARE! BEWARE!

They are at it again!!! How can you send out an email with the wrong login details - but that is exactly what they do time and again AFTER they have taken your money. Then, to correct THEIR mistake, they expect you to take THE 5TH DEGREE in questions & answers BEFORE they will give you access. They are the pits + the site is not nearly as good as it used to be = not worth the candle!

09-09-18  07:38am

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4

yujin
PU Staff
REPLY TO #3 - astonman :

Hey astonman,

Have you managed to get in contact with their support?

If you need assistance, please get in contact with me at support@thebestporn.com .

09-10-18  06:38am

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5

astonman (0) REPLY TO #4 - yujin :

I did contact their support site as well as their membership agents. The good news is that they have NOW refunded the fee.

But it is still worrying that they can treat an incomplete membership form as an actual application.

06-10-19  05:21am

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*Message rows highlighted in light orange are replies to replies.

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