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Porn Users Forum » You gotta love CC Bill
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12-18-09  10:10pm - 5483 days Original Post - #1
PinkPanther (0)
Active User



Posts: 1,136
Registered: Jan 08, '07
Location: Oakland, CA
You gotta love CC Bill

Being a fan of import model babes, I had been periodically checking out PureHotModels and decided to join a couple of weeks ago - since the join price was significantly less per month if I joined for a longer period of time, I joined for 3 months.

For the first week I was a member, they hadn't added any new photo sets or vids, just zips of event pics. Then they announced that they were phasing out the site and that if you were a member for longer than 90 days, then they would give you a 30-day membership to the new site when they open it - whenever that would be, whatever it would be.

Huh? What about me? was my question. So I e-mailed the only e-mail address I could find on the site - saying "you had me join in false pretenses - you've got a stated update schedule, which you are clearly not going to follow. I just joined for 90 days - what are you going to do to make it up to me?" No response to my first e-mail. No response to a follow-up - no response to a 3rd e-mail.

So I e-mailed CC Bill - said, "hey, this site has a stated update schedule as follow - pasted it - they're not following it and they have now announced that they're folding the site so they have no intention of following their stated update schedule and they aren't responding to my communications - please refund me."

CC Bill said, "give you 72 hours. We'll check into it." I gave them 72 hours, got no e-mail. So I e-mailed them, got a response a couple of hours later - "You're right and you're refunded."

Cool beans - go CC Bill!

12-19-09  12:01am - 5483 days #2
lk2fireone (0)
Active User



Posts: 3,618
Registered: Nov 14, '08
Location: CA
That was great service from CCBill. And it really paid that you were persistent. I'd probably have given up after a couple of emails, figuring the world is a cruel, lonely place. But now we seem to have a friend in CCBill.

12-19-09  03:08am - 5483 days #3
RagingBuddhist (0)
Disabled User



Posts: 893
Registered: Jan 23, '07
I've had a few run-ins with sites where CCBill refunded my money. They seem quick to do it too, almost as if even a hint of wrongdoing is enough to make things right with their customers. These days, ya gotta love a company that actually knows who butters their bread. Sarcasm is a body's natural defense against stupidity.

12-19-09  02:18pm - 5482 days #4
Capn (0)
Active User



Posts: 1,740
Registered: Sep 05, '09
Location: Near the Beer!
Not in our part of the world!!

Regional Pricing! ;0)

:0E Admiral of the PU Hindenburg. 2009 PU Award
Hilarious Post of the Year 2010 PU Award
( I would have preferred it to be Helpful Post of the Year for Guys who Hate 'Retail Therapy' ) :0/
Sanity is in the eye of the Beholder!

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