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User : C1aud3 (0)  

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Porn Pros Network (0)

Bad customer support.

I've been a member of this website for quite a few months now. At first, everything was working fine, but suddenly my account stopped working.

I then contacted their customer support through a company called Vendo Services. They basically told me that there's nothing wrong with my account and that there must be a technical issue with the website. They gave me an email address and told me to email them and ask for help. I did but no one ever replied me.

So I contacted Vendo Services again. They told me that there's nothing wrong with my account (again!) and gave me a different email to write to. I opened a support ticket using the second email address I was given and still got no answer (and yes, I checked my junk email folder).

It appears that the only solution I have to my problem now is to cancel my account and ask for a refund... This is not a very good way to keep your loyal customers happy.

01-09-14  03:55pm

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