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User : Alybator (0)  

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Visit Adult Time

Adult Time
(0)

Gamma changing their support system?

I had three memberships with 3 Gamma Networks:
Adult Time, Open Life and XEmpire.

My first problem was the Adult Time membership I signed up for only gave one sign-up option and once inside, it was streaming only. I had to pay another $9.95 to add downloads.

I went to cancel the Open Life membership today. It had the usual "cancel membership" process that all of the Gamma sites has, I clicked it, entered my login info and it said my account could not be found. It recommended me to use their chat to "find" my membership. I did that. They found my membership and said they also "found" me a special promo to stay with them. I told them I wasn't interested. They canceled the account.

I went directly from there to cancel my XEmpire membership and entered my login info to cancel. It said I needed to call them to verify my account details. There was a chat option so I clicked it. And what do you know, this chat agent also "found" me a promo to stay. This chat lasted almost 10 minutes as I sat there at #1 in the waiting area for 7 minutes before anyone responded.

This reminds exactly of how the ProBiller sites are canceled and the hassle it is. I really like these Gamma sites. I hope they're just testing it out and not planning on going to a whole hassle to cancel. I also haven't received a cancellation notification from XEmpire but have from Open Life.

11-18-19  07:02pm

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