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Alybator (0) 11-18-19  07:02pm
Rookie Badge  Female Profile TRUST USER?   YES (0), NO (0)

Gamma changing their support system?

I had three memberships with 3 Gamma Networks:
Adult Time, Open Life and XEmpire.

My first problem was the Adult Time membership I signed up for only gave one sign-up option and once inside, it was streaming only. I had to pay another $9.95 to add downloads.

I went to cancel the Open Life membership today. It had the usual "cancel membership" process that all of the Gamma sites has, I clicked it, entered my login info and it said my account could not be found. It recommended me to use their chat to "find" my membership. I did that. They found my membership and said they also "found" me a special promo to stay with them. I told them I wasn't interested. They canceled the account.

I went directly from there to cancel my XEmpire membership and entered my login info to cancel. It said I needed to call them to verify my account details. There was a chat option so I clicked it. And what do you know, this chat agent also "found" me a promo to stay. This chat lasted almost 10 minutes as I sat there at #1 in the waiting area for 7 minutes before anyone responded.

This reminds exactly of how the ProBiller sites are canceled and the hassle it is. I really like these Gamma sites. I hope they're just testing it out and not planning on going to a whole hassle to cancel. I also haven't received a cancellation notification from XEmpire but have from Open Life.

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Replies to the user comment above.

Msg # User Message Date

1

LKLK (0) I've been a member of the Adult Time network through a 21Sextury membership for over 1 year.
I just checked the live chat line.
I had a very fast response from a chat staff member, less than 1 minute to respond.
I didn't have to enter any captcha.
There is a captcha on the page that hold the chat link, but that captcha is for an email link.
So when I selected the chat option, I waited for a response, and got one very fast.

I've used the chat a few times, to ask questions.
But not to cancel.
The response time was always fast, within a few minutes or less.
And the staff were always courteous and knowledgeable.

I thought the chat support was the best support I've ever had. It's fast and responsive.
Like I say, I never used it to cancel. But have asked for help on other issues.

I've had poor experiences on cancelling other subs, but not with Gamma yet.
Actually, I recently paid to extend my 21Sextury membership.
My credit card company declined the payment, suspecting fraud.
(Common experience, when their software detects an adult membership payment.)
So I called the credit card company, explained that the charge was valid.
But I used the Gamma chat to explain my membership charge was declined, and chat told me the charge would be automatically re-billed in the future, that chat couldn't handle the issue.
It took a few days before the membership fee was re-processed and paid.
Maybe I got a few days free membership added?
Or not.
So I can't talk about the cancellation process very much.
Except that I did cancel a Devils Film membership a few months back, and Devils Film is now part of Adult Time.
I'm not sure if there is still a separate Devils Film site, or whether it has been merged into Adult Time.
But when I cancelled the Devils Film membership, that was easy.
But like I say, that was a few months ago.
So I don't know if Gamma (or Fame Support) has changed its policies.

11-19-19  01:40am

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2

Alybator (0) REPLY TO #1 - LKLK :

The main problem I have with what they're doing on the cancellation screen is they've made it stop working. I have been a member of many Gamma sites just over the last few months even and always went to their support page, clicked cancel, entered login and captcha and it would open a screen with sites I had a membership to that belonged to them. I would click the "cancel" button and it would be cancelled. They're not allowing that now. It either says they need you to call or it says they can't find your account. Both lead to chat where they offer a promo to stay and the promo was higher than I paid for the sites.

The problem with Adult Time is this
https://freetour.adulttime.com/en/join

When did they start only offering downloads with a year membership? I know there are other ways to join, Burning Angel is a cheap way to join Adult Time, but I was just following a promo link and that link I shared above is the one it took me to.

11-19-19  01:57am

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3

LKLK (0) REPLY TO #2 - Alybator :

https://freetour.adulttime.com/en/join

Since I am a current member of Adult Time, the link above takes me to the membership page of Adult Time, not to a join page or a free tour page.

I have the same problem with clicking on special offers to join any of the channels of Adult Time, in case I want to see what the offering price choices are: I am taken to the members page of Adult Time.
Not to the join page with the prices of the special offer.

That's because I have cookies enabled, for me to enter the Adult Time members area easily.
Without having to enter my login details each time.
(I don't enter my login details, they are apparently saved by my computer, or by the Adult Time server. I don't know the technical details on this.)

I joined 21Sextury over a year ago, with a 1-year membership, for $63.
They threw in a free add-on membership to Adult Time.
This was when they were giving out free Adult Time memberships on a random basis to people who signed up to some of their sites.

I thought $63 was a great price for what they offered:
Unlimited streaming, unlimited downloading.
And, as I said, my live chat experiences with support were excellent.

I suggest you wait for a holiday discount, and join one of the sites that tells you that you get a full membership (streaming + downloading).
I got mine for $63 per year.
That was the first year, and it renewed at the same price.

If you check some of the porn discount sites, you should be able to find a price well below $100/year.
That's full membership (stream + download).
And I often get emails from Adult Time offering me a monthly membership for $7.95 or $9.95 for a monthly rate. That's streaming + downloading.

Use google to find some porn discount sites, that offer a deeply discounted price.
I assume that you can find a 21Sextury price for close to $63/year, from a porn discount site hot link.
That will give you streaming and downloading rights.

11-19-19  02:23am

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4

LKLK (0) REPLY TO #2 - Alybator :

Or you can wait for holidays specials, which come around many times a year, when they offer different join prices.

As far as I know, it doesn't matter what site you choose to join from, as long as it includes a full membership to Adult Time. By which I mean you should get the entire Adult Time network access. As well as streaming + downloading privileges.

Hope this helps.

11-19-19  02:24am

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5

LKLK (0) Note: since you've been a prior member of Adult Time, you will probably find that you are not eligible for special offer prices to Adult Time or any of their channels/sites.

If you click on a special offering price hot link, it will probably show you higher prices than what the hot link offer shows.

That's because the Adult Time server recognizes you were a former member.

That's what happens with me.
And with at least one other PU member.

The way around this is:
For your browser:
Delete your cookies.
Delete your history.

Then get a new email address.
There are plenty of free email choices (AOL, Yahoo, etc.).

Then use the new email address to click on the hot link for the discounted price.
And you should be able to sign up at the discounted price.
Because the Adult Time server will not recognize that you were a former member.

That's the system some porn sites use, that restrict former members from using discounted membership prices.
So instead of rewarding loyalty, they ding you for coming back.
The same with newspapers, cable companies, etc.
They offer new subscribers lower rates than continuing subscribers.

11-19-19  02:44am

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6

LKLK (0) I had to use that same work-around to get a discounted price for Hulu membership.
Even though the offer was supposed to include returning members at the discounted price, the Hulu server (a non porn service, like Netflix, only smaller membership) would not allow me to join at the advertised price, because it recognized I was a former member, even though the ad said that former members could get the discounted price.

So I used a different email address, and deleted my cookies and history, and was able to join Hulu at the discounted price.

Otherwise, the offer that should have been open to me, was not open.
Call it computer error, or computer stupidity.

11-19-19  02:49am

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7

LKLK (0) Using the PU link for Devils Film, I see the Devils Film join page showing:
1 month membership $14.95
12 month membership $95.40 ($7.95/month)

Devils Film is now a channel on Adult Time.
On some pages, it explicitly states that Adult Time membership is included with a Devils Film membership.
With unlimited streaming and unlimited downloading.
But some pages don't mention the Adult Time membership as a free add-on.
To make sure, email Devils Film before joining, and ask their support staff if the Adult Time membership is included, with unlimited streaming and unlimited downloading.

Or you can wait and search for a better deal.
I've seen some 1-year memberships offered at $63, off and on.
For different sites that include full Adult Time membership.
Which is what I got with an annual membership to 21 Sextury.

11-19-19  06:46am

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8

LKLK (0) Or, you could use the PU link to Devils Film, click on the join page, and a popup link to chat with support should appear.
They will offer you codes to lower the price to join Devils Film.
They should also tell you that Adult Time is included, with unlimited streaming and unlimited downloads.
They just gave me a code for 1 year to Devils Film at $89.95.
Other codes for different membership lengths.
This way, you shouldn't have to worry about cookies or getting a new email address. Which are easy to do, anyway.

11-19-19  07:05am

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9

Loki (0) When I went to Adult time to rejoin, I found that I couldn't get a membership with downloads for less time than a year. There was a streaming-only trial, a streaming-only monthly membership, and a streaming and download yearly membership. I loved Adult Time, but don't really feel like joining for a year just to get downloads.
11-20-19  06:17pm

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10

LKLK (0) REPLY TO #9 - Loki :

I've seen ads for 1 month streaming only for $5.00.

But if I hit the Adult Time link at PU that opens the Adult Time site, and I click on the "Start your trial" hot link, it brings up a join page with the following options:
1 year membership $7.95/month
90 days $22.98/month
30 days $14.95/month.

Those memberships all include streaming + downloads.
Which I assume means unlimited streaming + unlimited downloads.

What the 30 days membership renews at, I don't know, from the web site page.

If when you hit the PU link and don't see the "Start your trial" hot link, clear your browser cookies and history, and try again.

I just checked today the PU hot link, and that's what I get.
You don't want to join for a year, fine.
Join for 30 days.

But the price to join for 3 months is more than I paid for a year's membership. They want to charge $68.95 for a 3 month membership.
I paid $63 for a 1 year membership.
Actually, I paid $62.95, if you want to be picky, for the 1 year membership.

11-21-19  12:31pm

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11

Loki (0) REPLY TO #10 - LKLK :

Using this link, https://freetour.adulttime.com/en/join, you can see the membership options i mentioned.

I just used the link from the PU review page for Adult Time (with the same address), and got a different set of membership options.

I would likely join for a year too if I could get a $65/year rate.

11-21-19  06:32pm

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12

LKLK (0) REPLY TO #11 - Loki :

Using this link, https://freetour.adulttime.com/en/join, will bring up different pages, depending on what cookies are stored on your computer.

When I click on that link you posted, using my main laptop, I open a page inside the member's area of Adult Time. Since I am a current member of Adult Time, my computer has cookies that send me to the member's area of Adult Time, and I do not see a join link or any way to find membership join prices.

For the $63/year membership price, you will need to do a little work, and have a little luck.
You will need to delete the cookies on your computer for the Adult Time site.
And you will also need to get a new email address: you can use Yahoo or AOL or other sites that offer free email addresses. This is easy to do.
The reason is that if the Adult Time server recognizes that you were a former or current member, you will not be able to use most discount price offers to join.
Re-read the previous posts on this comment by Alybator, where I explained that many sites will not give former members the same discounted price that is offered to new members.

So:
1. You have to delete your cookies and history.
2. You need a new email address. I'm not sure how the Adult Time server recognizes you were a past member, it's either cookies on your computer, or the email address you use, or a combination of the two factors.
3. You also need to find a link to a special discounted membership price to either Adult Time, or to a site that includes Adult Time as a free add-on.
Adult Time, and sites that offer Adult Time as a free add-on, frequently offer special prices throughout the year. Often during holidays.

I joined 21 Sextury, for $63/year, and was suprised I got the Adult Time membership (with unlimited streaming and unlimited downloading) as a free add-on.
There are many sites that include Adult Time as a free add-on.
I would guess there are probably over 100 sites in the Gamma network that include the free Adult Time add-on.

But like I said, you need to delete your cookies, and use a new email address.
Because if you click on a hot link with a special price, you will open a join page with higher prices, if the paysite server recognizes you were a former member.

Freddie mentioned that either PU or Rabbit's Reviews will be posting discounts for Black Friday for many porn sites.
One of those might offer a yearly price of around $63/year with Adult Time.
There are several porn discount sites that offer numerous discounts.

Whatever works for you.
But you will probably need to delete your cookies, and get a new email address, to take advantage of some of these offers.

11-22-19  12:57am

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13

LKLK (0) REPLY TO #11 - Loki :

Or maybe not.
If you find a site that offers Adult Time as a free add-on, and you weren't a previous member of that site, then you might be able to join that new site, with the Adult Time access thrown in.
I don't know the technical factors that Adult Time uses to discriminate against previous members.
But the easiest way for most people would be deleting cookies and using a new email address.
And finding a link with a very low discounted price to a site that includes Adult Time as a free add-on.

11-22-19  01:00am

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14

malikstarks (0) REPLY TO #13 - LKLK :

I suspect you maybe overthinking things a bit.

If you are logged in from a previously active membership, all you need to do is hit the profile icon at the top right and select "logout".

I did this today to take advantage of a $5.00 30 day discount just earlier today.

Also pretty much any Fame Digital site gives you access to Adult Time and that has been the case for quite some time, especially after the Beta was completed.

11-28-19  08:05pm

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15

LKLK (0) REPLY TO #14 - malikstarks :

Good idea.
You should post this as a thread for other PU members to be able to sign up for lower advertised prices using this method.

11-28-19  09:36pm

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16

malikstarks (0) REPLY TO #15 - LKLK :

I realize now that the $5.00 30 day option is stream only. I didn't end up taking it.
11-29-19  11:26pm

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17

exotics4me (0) REPLY TO #11 - Loki :

Check your email for a mailer from Bubblegum Dungeon. It's a new original Adult Time channel. They sent it to me on 11/5/2019, I hadn't paid much attention to it. I clicked on it earlier and went to Adult Time through that email.

It has a $14.95 per month for downloads and streaming offer BUT more importantly, it has a full year with downloads and streaming for $47.70. I took the risk and joined it, it gives full access to Adult Time and to downloads.

12-03-19  04:00am

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