Replies Received
|
Replies to your reviews or comments. |
| Type |
Site |
Feedback / Review |
Date |
Reply
1
|
Blue Angel Live
(0)
|
REPLY TO
#2
from Sandstone:
(Porndog's Reply)
Thank you very much for the feedback, Porndog, is is nice to see a member's opinion about our sites. Unfortunately there is some misunderstanding I need to get straight here.
First of all we don't have any hidden agenda. We don't limit neither the amount you download, nor the speed which you can download with. We don't use DRM and we don't restrict our members in any ways.
The reason you experience such a thing is very likely originated from your next issue, namely the IP changes.
It is not a manual thing we do. Believe me, we don't pick members and mess with them, or accuse them on any ways. Our aim is to make our members happy and satisfied.
The mails you get are coming from our security protocol, something which exist to serve the safety of the accounts of the countless members. Unfortunately, in some cases the IP address changes regularly, and if you log from session to session from different IP addresses (it often happens with wireless connection, with some proxies, and a few Internet provider, such as AOL, also directs their customers' net traffic in such a way), our protocol changes your password and send you the new one... just to be sure your access hasn't been compromised.
The significant majority of our customers will never experience such a problem, but unfortunately we cannot put the security of countless accounts into risk for the few uncomfortable occasions.
Nevertheless, we are really sorry for this inconvenience. Be so kind, Porndog, and open a ticket if you find the time, we will try to find out a solution to help you or compensate you in one way or another.
Again, thanks for the feedback :)
Happy surfing!
|
12-22-11 02:21am
|
Reply
2
|
Blue Angel Live
(0)
|
Reply of
Porndog's Review
from Capn:
Welcome to PU, Porndog. ( Great username BTW ;0) )
Thanks for sharing your experience.
Pleasing that you haven't gone extreme in your percent rating despite your troubles.
Cap'n. :0)
|
12-21-11 03:17am
|
| *Message rows highlighted in light orange are replies to replies. |
|
