Replies Received
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Replies to your reviews or comments. |
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Site |
Feedback / Review |
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Reply
1
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Moon Angel
(0)
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Reply of
RON B's Review
from Mr Bogue:
Hi Ron B,
I am sorry you felt we have horrible customer support. I seriously didn't notice any feedback or password requests sent to our email (and I have verified our feedback form is working) A "forgot your password?" link is on the login page, here is the URL:
https://www.moonangel.com/retrieve/
and our feedback form is also available from the login page:
http://www.moonangel.com/pages/contact.html
Ron. I am really sorry you had a problem with our customer support. Please contact us with the above contact form and we will give you a free month of access asap.
We will work on repairing the visibility of our feedback form and forgot password form. At this point I think its a usability issue with our site, which we will resolve as soon as possible, thanks to your feedback.
Thank you for bringing this to our attention and I hope we can provide you with some free complimentary access in the near future.
Sincerely,
Moon Angel
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12-05-07 06:11pm
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