| Type |
Site |
Feedback / Review |
Date |
Reply
26
|
Club Seventeen
(0)
|
Reply of
Vito's Comment
Hello,
Currently we buy non exclusive content from producers not really other sites as they just buy from the same producers.
The current rate is about 60-40 with 60% being non exclusive and 40% being exclusive.
Going back to fully exclusive is something we are working on but it's very costly considering we have 24 updates per week.
Thanks for understanding.
Roald
|
08-08-16 07:34am
|
Reply
27
|
Club Seventeen
(0)
|
Reply of
hardog's Comment
Hello,
The streaming offer is not a rip-off.
It's 5 euros a month full streaming access to all content. The 5 euros ($5.56) offer was (promo Steak&Blowjob day) offered as streaming only right on the join page. The regular month package was below it stating that one included downloading.
Sorry to read that this offer feels as a rip-off to you.
Best regards,
Roald
|
03-14-16 11:58pm
|
Reply
28
|
Club Seventeen
(0)
|
Reply of
rearadmiral's Review
Hello,
Thank you for the in depth review.
2 things I would like to explain:
- Mostly non-exclusive
This is correct. Due to the large scale of piracy ClubSeventeen produced less and less exclusive content as it was simply costing too much. The last 2 years we worked hard on a lot and our aim is to update with at least 80% exclusive scenes (compared to 60% right now) at the end of the year.
- Model names are often incorrect
This is correct too. Not sure how this is actually decided on but our content guy does seem to make up a lot of names. In his defense we DO get a lot of content where we simply don't know the stage name. But yeah I do agree that this should be done better. Or we could at least work with an alias so you can always find your favorite girl.
A question about the bonus content I don't fully understand. What I think is that you are talking about our portal content? Cause our bonus scenes are completely free to stream full videos from various partners. Now the portal scenes are paid for scenes. So I do think you are mixing these up.
Overall great to see you took the time to write the review. We will take everything into account and of course will act when possible.
Cheers!
Roald
|
03-14-16 05:33am
|
Reply
29
|
Club Seventeen
(0)
|
Reply of
sean68's Comment
Hey Sean,
Thank you for your feedback. I would like to point out that we indeed have some of the same videos as TMW but that's due to the fact that we probably shop at the same producer for our non exclusive content.
Right now about 60% of our content IS exclusive and also featuring quite some hardcore. Since last year we are working hard to getting back to fully exclusive content again. This also includes hardcore.
All in all we do update weekly with exclusive hardcore and solo content.
Should we have all 100% exclusive again? Yes for sure, and we aim for this year to be back at that level.
Anyway, just wanted to reply on your comment.
Have a great weekend.
Best regards
Roald
|
02-12-16 12:09pm
|
Reply
30
|
Club Seventeen
(0)
|
Reply of
arnaud75's Comment
Hello Arnaud,
Thank you for your comment on our site.
The deal you are talking about was a thanksgiving/blackfriday/cybermonday special deal we never did before. The deal gives full streaming access to all videos for only 5 euros. This was explained on the join page itself but I think this still wasn't clear enough for everybody.
We apologize for that as it is never our intention to scam anyone. We believe in our own product enough that we don't have to resort to "scamming" people.
Again sorry for this and hope you understand we make mistakes too.
Best regards
Roald
|
12-02-15 05:36am
|
Reply
31
|
Club Seventeen
(0)
|
Reply of
Thomas20's Reply
Hey Thomas,
Just to clear things up while we are here, we don't recycle content on ClubSeventeen. The content we serve has not been served on the site ever before. It can indeed happen that we add content from our other sites but this is not our main business. We have been producing more and more exclusive content this year again to make the update 100% exclusive instead.
All in all we already offer a great deal of content often for a very low price. We are not in this business to scam people over. We produce porn online since 1996 (offline since 1975) and we've never scammed anyone. We would have been gone a long time ago already if we did ;)
Any questions, lmk.
Have a good weekend,
Roald Riepen
|
07-16-15 10:26pm
|
Reply
32
|
Club Seventeen
(0)
|
Reply of
rocz's Comment
Hello Rocz,
Sorry to hear about your experience. We take these things serious so let me try to explain to you what has happenend.
You got the offer of 3 sites for 1 price. This actually means that the login credentials you got work on all 3 sites.
What you are talking about are the JimSlip/Lara channels inside ClubSeventeen. These are part of the portal members get when they login to ClubSeventeen. You probably missed the big green button saying "continue to ClubSeventeen" and the checkbox underneath it which you can tick to never see that portal again. Many people enjoy this portal as we give additional sites for a low 1 time fee.
Also we have no other complaints about streams not working. Did you contact support about this?
Anyways, this all seems like a misunderstanding and you can actually login to all 3 sites. Perhaps we should make the communication a bit more clear that people have to login on all 3 sites separately.
If there is still an issue or if you have any other questions I would like you to email me to my personal email adress at r.riepen@sansyl.com
Best regards
Roald Riepen
CEO IMC
|
07-16-15 10:20pm
|
Reply
33
|
Club Seventeen
(0)
|
Reply of
dumbass234's Comment
The issue was resolved. The user was using download software which caused issues on his side.
|
12-29-14 05:17am
|
Reply
34
|
Club Seventeen
(0)
|
Reply of
dumbass234's Comment
Hello
Can you please send me an email to my personal email adress at r.riepen@sansyl.com
The gift card should always give you full access so not sure what is going on right now.
I will take care of this for you asap!
Best regards
Roald
|
12-16-14 10:59pm
|
Reply
35
|
Club Seventeen
(0)
|
Reply of
ghosty's Comment
Hello,
They are the same site. We launched it for people who don't want to go to ClubSeventeen due to the (sensitive) name.
If you have any more questions please let me know.
ClubSeventeen
|
09-04-14 12:11am
|
Reply
36
|
Club Seventeen
(0)
|
Reply of
Monahan's Reply
Hello Monahan,
Downloading and accessing our site is fully legal and as stated we only have 18+ models on the site.
Of course I understand your concern (because of the name) but we can fully back any investigation with all the right paperwork (IDs/Licenses/Model Agreements etc) to any authority.
If you'd not like to receive any more emails from us you can just click the unsubsribe link in the mail and we will not send you anything anymore.
Best regards
IMC
|
09-01-14 12:09am
|
Reply
37
|
Club Seventeen
(0)
|
Reply of
jook's Comment
Hey Jook,
Thank you for your feedback. We take all feedback serious and will look into it.
We just recently relaunched the complete site in January so we are fine tuning things at the moment.
Thanks again!
Roald
|
06-23-14 10:19pm
|
Reply
38
|
Club Seventeen
(0)
|
Reply of
jook's Reply
Hey Jook,
Not a problem. Just replied to your email.
Best Regards,
Roald
|
06-16-14 08:55pm
|
Reply
39
|
Club Seventeen
(0)
|
Reply of
jook's Comment
Hello Jook,
My name is Roald Riepen and I am the CEO of ClubSeventeen.com and the sites in our portfolio.
I am very sorry to read your about your bad experience with us. Let me try to explain what happenend. Last Friday we did an update on one of our servers to make it more secure for members (our visitors). Unfortunately this update resulted in new members not being to able to login.
We found out about this issue this morning and all is fixed now. Lesson we learned from this, don't update things on a Friday.
I would like to invite you to email me to my personal email (r.riepen@sansyl.com ) with your username and email used when you signed up so I can get you a full free month access to ClubSeventeen or if wanted any of the other sites in our network. I would also like to invite anybody else who had this same issue this weekend to provide me with their username and email addy used so we can make up for this.
Please note that we are in this business to provide a quality product and not to rip off anybody, we do this with a long term vision. Ripping of our potential customers is not what we consider long term.
Looking forward to your email.
PS the customer suppport issue was due to it being a weekend. We are looking into a proper solution for this by adding a support person who works in weekends too.
Best regards,
Roald Riepen
CEO ClubSeventeen
|
06-16-14 10:13am
|
Reply
40
|
Club Sweethearts
(0)
|
Reply of
Monahan's Comment
Hey Monahan,
Thank you for your comment. This is the exact reason we decided to offer the same site but on a way less sensitive name. We are full aware of the name and how people might look at it.
Hope you enjoy the site.
Best regards and happy holidays,
IMC
|
12-15-14 10:38pm
|
Reply
41
|
Daring Sex
(0)
|
Reply of
tilcyrella's Review
Hello,
Not sure where you are looking but all our videos are fully donwloadable. Are you looking at the clips? Or maybe the bonus videos? Cause all Daring content can be downloaded in full in 3 qualities (low/high/HD)
If Pornusers admins want to check they know where to reach out.
Happy Easter
Roald
|
04-01-18 11:45pm
|
Reply
42
|
Daring Sex
(0)
|
Reply of
tilcyrella's Comment
Hello,
Not sure where you are looking but all our videos are fully donwloadable. Are you looking at the clips? Or maybe the bonus videos? Cause all Daring content can be downloaded in 3 qualities (low/high/HD)
If Pornusers admins want to check they know where to reach out.
Happy Easter
Roald
|
04-01-18 11:45pm
|
Reply
43
|
Elegant Raw
(0)
|
Reply of
pornery's Reply
Hello Pornery
Thank you for taking the time to write out the suggestions.
We will take your input and use it for the next update on the tour. For what it is worth, we still update the site with exclusive content weekly.
The 9.95 euro is best we can do price wise right now. The dollar price will be added when the new tour goes up as well.
Have a good Sunday!
|
10-29-17 07:30am
|
Reply
44
|
Elegant Raw
(0)
|
Reply of
supernatural75's Comment
Hello
Thank you for taking the time to add a note here.
We are currently updating our CDN provider causing slow downloads or reaction times in general. This is not something in our control unfortunately.
Can you please contact support at support@sansyl.com When sending the mail please include the link to this PornUsers issue and they will add a free month to your membership for the trouble.
Sorry about the inconvenience.
Best regards,
Roald
|
10-27-17 05:35am
|
Reply
45
|
Granddadz
(0)
|
Reply of
mbaya's Review
Hi,
Thanks for the nice review, appreciated a lot.
We will look into all cons as always and do our best to improve where possible. Not sure if we are able to fix the 'often repulsively ugly' guys though :)
Best regards
|
08-05-19 12:01am
|
Reply
46
|
Grandmams
(0)
|
Reply of
mbaya's Review
Hi Mbaya,
Thank you for the review, appreciated.
The Network access is just a massive bonus, not really an advertisement since it's the full library already.
Guess we now have to get a discount link for PU :)
Best regards,
RR
|
08-02-19 11:55pm
|
Reply
47
|
Group Sex Games
(0)
|
Reply of
rearadmiral's Reply
Thanks for clarifying :)
Have a good weekend!!
|
07-12-18 10:25pm
|
Reply
48
|
Group Sex Games
(0)
|
Reply of
rearadmiral's Review
Thank you for the great review. Good to read people enjoy the hard work.
We will keep working on improving things (download speed being one of them).
Best regards
Roald
|
07-10-18 01:04pm
|
Reply
49
|
Lara's Playground
(0)
|
Reply of
Homegirl's Review
Hello Homegirl,
Thank you for the great review.
As for the price, you basically get 2 sites for the price of one as Jimslip (her husband) is included in the deal.
Besides PU never contacted us for a special deal cause we do have one of 9.95/month ;)
Stay safe in these crazy times!!
Gr
|
03-31-20 11:44pm
|
Reply
50
|
Lets Go Bi
(0)
|
Reply of
PalmTrees's Review
Hi Palmtrees,
Thank you for the extended review.
Appreciated.
Regards,
Roald
|
02-09-23 04:47am
|
