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tomtom1983 (0) 03-05-17  12:10am
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BEWARE! You can't cancel and will be continually charged!

Wanted to cancel my account to extremebukkake.com (part of the John thompson/germangoogirls network) so I did the usual and hit the cancel button. Got the message "Your request has been forwarded on to customer service." So I thought that was it. Done and done.
Logged into my CC account last week and suddenly saw a charge for £34.95. And for the month before and the month before in fact for the past 6months!!!
So I went to centrobill and found my account was still active. So I cancelled it once again to avoid being charged for March 2017. But guess what, it didn't cancel and I was charged again. So I've put in "Apply for a refund" on all the transactions, sent 5 or 6 emails and still I'm awaiting. It's an absolute joke.
Surely this is some sort of fraud???
If I don't hear anything looks like I'll be taking this further but my advice to anyone out their is to avoid joining anything to do with Centrobill or esupport24.
It seems once you sign up you are signed up for life.
AVOID AVOID AVOID!!!

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Comment Replies (6)

Replies to the user comment above.

Msg # User Message Date

1

elephant (0) That's awful mate, really puts you off joining porn sites when things like this happen, not everyone knows about checking PU or similar to find out reviews to see what people think and might tell you of such business practices of a company. I hope you get your money back and thanks for the warning to watch out for Centrobill or esupport24
03-05-17  01:13am

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2

tomtom1983 (Suspended) REPLY TO #1 - elephant :

It is mate, really unfortunate too because to be fair the site(s) do have a lot of great content. But I now I will avoid any site that uses centrol bill or esupport24. Just cant believe the lack of responce or support, maybe thats how they get their money! Obviously I will update this if anything happens!
03-05-17  02:41am

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3

tomtom1983 (Suspended) REPLY TO #1 - elephant :

Well just to update what's happened so far...
Not much I'm afraid.
The good news is that I did get an email from esupport24 and a message from Centrobill stating that my account was now cancelled and I would no longer be charged.
However both messages didn't even mention about my request for a refund nor have I heard a response from any of my "request a refund" on the Centrobill site for each months transaction. I expected this to happen to be honest.
The funny thing is though they had the cheek to say
"Consider coming back to us and receive a month free". Seriously?!? By free month I assume they mean they won't cancel my account until it's too late so I get charged for it!!
Anyways I have sent each company once again a request for a refund, but this time worded stronger.
Nothing nasty, just firm but fair.

Only want what is right!

03-06-17  04:04pm

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4

elephant (0) REPLY TO #3 - tomtom1983 :

Yeah my only suggestion is keep asking them but I'm no expert in this, it really sucks to have this thing happen and really makes no business sense to treat customers like this, you are hardly going to recommend them or ever return. Wish I could be of more help.
03-08-17  02:40am

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5

jook (0) REPLY TO #3 - tomtom1983 :

If you paid by debit/credit card, I would threaten to dispute. Just the mere threat of a dispute is generally enough to persuade a processor to issue a refund. At least that's been my experience. My guess is that the processor knows they're gonna lose and they are jeopardizing their status with the credit card companies, i.e., Visa Int'l or Visa USA.

I have gone through with a dispute a few times and I've always prevailed and gotten my money back. Other members say that this may cause problems in the future by getting blacklisted. I've never had such a problem.

03-10-17  03:05am

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6

Nata (0) I've been into porn sites for years and I can tell you for sure that this is the best one I’ve ever visited in the bukkake niche. The videos are such a turn-on and they constantly make their members better offers with more videos. They are the only ones who can transform my Saturday night into a wank-fest. They don't come cheap though..
09-29-17  02:40am

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