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User |
Message |
Date |
1
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Pyrenees (0)
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I wrote a review for this site with specific instructions on how to avoid this very issue. Yet this is like the 5th person to reply after that review they got bamboozled. This makes me very sad. This probably means hundreds have been hit by this. There is a safe way, but unless you do it that way this site is in no way worth the hassle.
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06-11-17 01:33pm
Reply To Message
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2
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Sumom Ltd (0)
Webmaster
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Dear Member,
I would like to clarify a few points that you have made in your review. There is no money that is taken immediately from your account. When you set up a free trial the full membership amount is put on hold in your account. This means your financial provider freezes this money but it is NOT removed is it held in your account until the end of the trial period. If you have not cancelled within the free trial period that is when your trial account converts to a full membership and the membership fee is removed. A few members also make the mistake of clicking on locked videos that are available for full members only and by doing this they get charged the full membership fee/or are signed up to secondary account but only AFTER they confirm it. If you would like to directly email support@germangoogirls.com with your account details/email we would be happy to further investigate your case and settle any dispute.
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06-12-17 08:06am
Reply To Message
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3
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rearadmiral (0)
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I'm only posting this comment here in hopes that the webmaster reads it: too many of us here have been fucked over by Centrobill. I can't speak for the others, but the length of time between you moving to a reputable biller and me taking out a membership at your site will be measured in seconds. I really, really, really want to join GGG but will not do it unless you switch billers.
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06-17-17 09:25am
Reply To Message
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4
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WurstKanone (0)
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Same overhere, it's just distgusting like you hande this "maybe we scam our customers into two or more accounts".
your whole sidebar is based on this, it's just to scam people into paying more.
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07-29-17 02:30am
Reply To Message
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5
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Sumom Ltd (0)
Webmaster
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REPLY TO #3 - rearadmiral :
We do understand your frustration when you get to have more charges than you were planning to have. But it can be easily avoided if you would only be more careful of what you choose to purchase on your payment page. If you make sure there are no other pre-chosen memberships, you will not be charged anything extra. In addition, we always notify you of what you will be charged prior to the charge. Please do contact us at e-support and we will assist you with anything you need.
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09-27-17 02:10am
Reply To Message
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6
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rearadmiral (0)
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REPLY TO #5 - Sumom Ltd :
The issue isn't additional unwanted charges. It's the inability to cancel. Dozens of us here have had that problem with Centrobill.
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09-27-17 02:12pm
Reply To Message
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7
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Sumom Ltd (0)
Webmaster
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REPLY TO #6 - rearadmiral :
Dear rearadmiral,
After reading your review I would like to take the opportunity and explain that cancelling any membership to any of our sites is not a difficult procedure. You simply enter your login details at centrobill.com and can cancel your account by yourself at any time and without any support help needed. Please feel free to contact us at e-support so we can provide further details if you wish.
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10-11-17 04:31am
Reply To Message
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