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Message |
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1
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tangub (0)
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Coincidentally a little while ago I tried to hit the sign up page on a couple of the other Met Art Network sites namely Eternal Desire and Stunning 18 and got the same error message. Obviously they don't want to earn any money today.
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07-06-17 07:29am
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2
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SelenaMetArt (0)
Webmaster
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Hi,
I agree, we usually don't have problems. But we've been experiencing the exception rather than the norm over the last 2 days. :) This impacted all sites and all users.
I do apologize that we've not been able to maintain our usual high standards and for the frustration that I am sure that it caused for all our members.
If you ever have any questions as to whether the site is experiencing issues or not...or any other questions...our Customer Care team is your best recourse. You can reach them at support@metart.com . Also, if you'd care to reach out to them, they'll be glad to offer some time compensation to make up for the issue.
Everything should be stable at this time, but if you are continuing to run into problems, please do let us know.
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07-07-17 07:42am
Reply To Message
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3
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lk2fireone (0)
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REPLY TO #2 - SelenaMetArt :
THANKS FOR THE EXPLANATION, SELENA.
THE METART PROBLEMS CONTINUED FOR A WHILE.
EVEN AFTER I WAS ABLE TO LOG IN TO THE SITE, IT WAS DIFFICULT TO LOAD PHOTOS FROM A GALLERY ONTO MY COMPUTER MONITOR.
OR TO DOWNLOAD A ZIPPED FILE OF THE GALLERY.
BUT LIKE YOU SAID, METART HAS USUALLY BEEN A SUPERIOR EXPERIENCE, AND I HOPE THE PROBLEMS WILL SOON BE FIXED.
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07-07-17 09:02am
Reply To Message
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4
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SelenaMetArt (0)
Webmaster
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REPLY TO #3 - lk2fireone :
You are very welcome! My apologies for the late response. I missed seeing this until just now. :)
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08-23-17 04:54pm
Reply To Message
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