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MetArt (0)

lk2fireone (0) 08-23-17  05:56am
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SERVER PROBLEMS AT METART AGAIN.

METART IS ONE OF THE FINEST SOFTCORE SITES ON THE NET.
BUT LATELY, THEY HAVE BEEN EXPERIENCING SERVER PROBLEMS.
THIS IS UNUSUAL. BECAUSE I'VE BEEN A MEMBER OF METART (AND MANY OF ITS SISTER SITES) FOR YEARS, AND METART ALWAYS GAVE GREAT SERVICE WITH ALMOST NO PROBLEMS.

THE CURRENT SERVER PROBLEM IS THAT THE THUMBNAILS OF A PHOTO SET DO NOT LOAD ON YOUR COMPUTER MONITOR.
YOU CAN GET AROUND THIS BY DOWNLOADING THE SET, AND USING A COMPUTER PROGRAM TO PLAY A SLIDESHOW, OR TO EXAMINE INDIVIDUAL PHOTOS.
SO IT'S NO BIG DEAL.
EXCEPT I AM WONDERING WHY THE METART NETWORK HAS BEEN HAVING PROBLEMS LATELY.
IS IT SOMETHING WE SHOULD BE CONCERNED ABOUT?
OR MERELY A TEMPORARY GLITCH, THAT WILL SOON PASS--OR HAPPEN ONLY ONCE IN A WHILE?

AGAIN, I THINK METART IS A GREAT SITE: WONDERFUL SOFTCORE CONTENT, STRONG AND EASILY USED SITE STRUCTURE, FANTASTIC CUSTOMER SUPPORT.

BUT IT'S DISAPPOINTING THE SITE/NETWORK IS HAVING MINOR PROBLEMS.

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Msg # User Message Date

1

SelenaMetArt (0)
Webmaster
NOTE: I AM USING CAPS TO RESPOND AS I SEEM TO RECALL YOU MENTIONING THAT IT WAS EASIER ON YOUR EYES IN ANOTHER POST. I AM NOT YELLING AT YOU!!! :)

I VERY MUCH APPRECIATE THAT YOU LOVE OUR SITES, AND AM SORRY THAT WE HAVE DISAPPOINTED YOU. I CANNOT PRETEND THAT WE HAVE NOT HAD INTERMITTENT SERVER ISSUES OVER THE LAST FEW MONTHS. TO DO SO WOULD BE AN INSULT TO OUR LOYAL CUSTOMERS. THAT SAID, I CAN ASSURE YOU THAT WE ALSO FIND IT VERY FRUSTRATING AND THAT WE ARE WORKING HARD TO GET THE RIGHT TEAM AND EQUIPMENT IN PLACE TO SUPPORT OUR INFRASTRUCTURE. THE SITE OWNERS AND OUR ENTIRE TEAM ARE COMMITTED TO PROVIDING A SUPERLATIVE EXPERIENCE FOR OUR CUSTOMERS.

THE ISSUE THAT YOU MENTIONED REGARDING TODAY'S UPDATES SHOULD BE RESOLVED. IF YOU ARE STILL HAVING PROBLEMS WITH ANY ASPECT OF THE SITES, YOU CAN CONTACT OUR CUSTOMER CARE TEAM AT SUPPORT@METART.COM. YOU CAN ALSO CONTACT ME DIRECTLY, AND I WILL BE HAPPY TO ASSIST. ON BEHALF OF THE METART NETWORK FAMILY, OUR APOLOGIES FOR THE INCONVENIENCE.

08-23-17  05:16pm

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