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1
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lk2fireone (0)
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YOU LISTED THIS COMMENT ON THE EVIL ANGEL WEBSITE LISTING AT PORN USERS.COM.
FuckBuddy.nl IS NOT PART OF THE EVIL ANGEL WEBSITE.
FuckBuddy.nl IS A DATING SERVICE. FOR SEX. BUT THEY STATE THEY ARE NOT A DATING SERVICE. BUT A HOOK-UP SERVICE FOR SEX.
(IT'S A DUTCH SERVICE, SO THERE MIGHT BE SOMETHING LOST IN THE TRANSLATION OF WHAT IS DATING, WHAT IS HOOK-UP FOR SEX.)
SO, SOMEHOW, YOU SIGNED UP FOR THEIR DATING SERVICE.
I DON'T KNOW WHAT THE TERMS ARE, MEMBERSHIP FEES, WHATEVER.
YOU NEED TO CONTACT THEIR CUSTOMER SERVICE TO FIND OUT THOSE THINGS.
IF YOU SIGNED UP BY MISTAKE, PERHAPS YOU CAN CANCEL YOUR MEMBERSHIP.
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10-14-17 07:21pm
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2
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pzenarch (0)
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REPLY TO #1 - lk2fireone :
Is this normal for Evil Angel subscriptions?
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10-15-17 12:00am
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3
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lk2fireone (0)
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REPLY TO #2 - pzenarch :
FuckBuddy.nl IS NOT PART OF THE EVIL ANGEL WEBSITE.
EVIL ANGEL JOIN SITES (ALONG WITH MANY OTHER PORN WEB SITE JOIN PAGES) OFTEN HAVE A PRE-CHECKED CROSS-SELL.
YOU ARE AUTOMATICALLY SIGNED UP TO WHAT IS A TRIAL SUBSCRIPTION TO A DIFFERENT MEMBERSHIP, UNLESS YOU UNCHECK THE PRE-CHECKED CROSS-SALE.
I DON'T KNOW HOW YOUR FUCKBUDDY.NL SUBSCRIPTION HAPPENED.
IT MIGHT HAVE BEEN A CROSS-SALE ON AN EVIL ANGEL JOIN PAGE.
YOU ARE NOT GIVING MUCH DETAILS ON WHAT HAPPENED.
IF YOU DID JOIN FUCKBUDDY.NL, WHICH YOU APPEAR TO HAVE DONE, YOU NEED TO FIND OUT WHAT YOU SIGNED UP FOR: WHAT THE PAYMENTS ARE, TERMS OF MEMBERSHIP, ETC.
SO CONTACT THE CUSTOMER SUPPORT AT FUCKBUDDY.NL, AND HOPE THAT THEY ARE RESPONSIVE: A LOT OF CUSTOMER SUPPORT TEAMS AT PORN SITES ARE NOT RESPONSIVE, AND OFTENTIMES DON'T REPLY TO REQUESTS FOR HELP.
HOWEVER, YOU CAN USE THE CHAT AT EVIL ANGEL. WHICH IS NORMALLY VERY RESPONSIVE. IT'S FREE.
ASK THEM FOR WHATEVER INFORMATION ABOUT FUCKBUDDY YOU NEED.
DO YOU WANT TO BE A MEMBER OF FUCKBUDDY?
THAT'S YOUR CHOICE.
CHAT IS FREE. AND IT'S MUCH FASTER THAN WAITING FOR EMAILS FROM CUSTOMER SUPPORT.
SO USE THE EVIL ANGEL CHAT SERVICE.
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10-15-17 03:28am
Reply To Message
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4
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pzenarch (0)
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REPLY TO #3 - lk2fireone :
Sorry about the lack of details.
I found out about this 'subscription' from an email from advancenotice@webbilling.com which notified me of charges to my debit account.
At the end of the email, it said I was receiving this email (from advancenotice) because I signed up for an annual subscription to fuckbuddy.nl.
"Account number: xxxxxxxx
Bank Sort Code: xxx
Day of the month to be debited: 14
Date of first collection: 14 October 2017
Amount to be debited: £11.94
Frequency of collection: once
Vendor: 00.800.0334.1887 membership
If any of the above details are incorrect, please send us an eMail as soon as possible. However, if your details are correct there is no further action required and your Direct Debit will be processed as usual. You have the right to cancel your Direct Debit at any time. A copy of the Direct Debit Guarantee is shown below.
For your information, the collections will be made using this reference:
Originator Identification Number: 245020
Yours sincerely
Webbilling
Customer service
You are receiving this email as you have signed up for an annual subscription for unlimited use of our website Fuckbuddy.nl.
Do you have any questions about our website, payment or other issues? Please contact support@fuckbuddy.nl ."
I contacted the support email but it did not go through as their inbox is full. The support line on their website so far has been unhelpful. I've tried contacting usersupport@webbilling.com but they only mentioned my contract with evilangel (which I easily cancelled). I don't see any other avenue of contact with this fuckbuddy.ml website. Any ideas?
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10-15-17 06:00am
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5
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lk2fireone (0)
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REPLY TO #4 - pzenarch :
USE THE CHAT FOR EVIL ANGEL.
ASK IF THEY CAN HELP YOU GET A REFUND ON YOUR FUCKBUDDY SUBSCRIPTION.
THAT'S A LONGSHOT, BECAUSE EVIL ANGEL IS SEPARATE FROM FUCKBUDDY.
BUT THE CHAT IS THE EASIEST WAY TO CONTACT SOMEONE WHO MIGHT BE ABLE TO HELP.
IF CHAT CAN'T HELP, CONTACT THE DEBIT ACCOUNT COMPANY, AND DISPUTE THE PAYMENT.
I HAVEN'T DEALT WITH A DEBIT ACCOUNT MYSELF, BUT MOST CREDIT CARD COMPANIES I'VE DEALT WITH HAVE BEEN BOTH FRIENDLY AND HELPFUL IF I DISPUTE A PAYMENT-AND IMMEDIATELY GIVE ME A CREDIT FOR THE DISPUTED CHARGE (AFTER ALLOWING FOR PROCESSING TIME).
JUST TELL THE DEBIT ACCOUNT COMPANY YOU ARE BEING CHARGED FOR A SUBSCRIPTION THAT YOU DID NOT INTEND TO JOIN, AND DID NOT USE THEIR SERVICES.
AND THAT THE CUSTOMER SUPPORT IS NOT AVAILABLE TO REFUND YOUR PURCHASE PRICE.
WHICH IS ALL TRUE.
IF DEBIT ACCOUNT TELEPHONE ACCESS SUPPORT IS AVAILABLE, THAT'S THE FASTEST WAY TO SETTLE THE MATTER. UNLESS THEY HAVE A CHAT LINE OPEN.
CHAT WOULD GIVE YOU A WRITTEN RECORD OF THE PROBLEM.
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10-15-17 09:00am
Reply To Message
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6
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jook (0)
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As lk2fireone mentioned, it was probably a pre-checked cross sell. That would have happened when you went to pay for Evil Angel and fuckbuddy was pre-checked. Most of us have fallen prey to this deceptive sale.
If you haven't already done so and you're not interested, I suggest not logging in to fuckbuddy. In addition to contacting Evil Angel, I suggest contacting webbilling.com and tell them you had no intention of joining fuckbuddy and ask for a refund. As a last resort and if you're so inclined, you can dispute the charge with your bank.
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10-15-17 03:19pm
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7
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tangub (0)
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REPLY TO #4 - pzenarch :
From the details you've given here it appears the subscription you may have inadvertently signed up for is being paid by direct debit through your bank account, I'm assuming you are in the UK since you have used the £ (GBP) symbol next to the amount. If that is the case then if you do online banking you should be able to easily log in to your bank account and cancel the direct debit online with the click of a mouse. If you were not aware that you signed up for this subscription and never authorised it then you should be covered by the direct debit guarantee and any amount already paid should be easily recoverable from your bank under the terms of the direct debit guarantee.
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10-16-17 02:26am
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8
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Amanda (0)
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REPLY TO #4 - pzenarch :
Hello! I'm sorry to hear about your problem here. I'm pretty sure this isn't connected to Evil Angel (they have one unchecked cross sale on their join page only for another of their sites, 21 Sextreme) but I would definitely take the suggestion of chatting with Evil Angel support about this as well as your bank and contacting the billing company.
Is it also possible this is a phishing email of some sort? Yes, this sex dating site does exist, but perhaps this is a phony email? Just wondering. Have their been any charges on your card?
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10-16-17 06:27am
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9
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rearadmiral (0)
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Just adding my two cents here...
I'm a regular (and current) subscriber to Evil Angel and have never encountered this issue. As others mentioned, there is often a pre-checked cross-sell but it is always to another site owned by the same parent company. It's on the right of the screen as you enter your credit card information.
Also, EA uses any of several proprietary billers but I think all have the name 'Fame' in there. Famecare and Famebilling are the two most common.
I will admit that it is possible that because you seem to be in Europe that maybe there is a different biller. But it does appear that you have been phished. I've never seen this site as a cross-sell.
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10-17-17 06:34am
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10
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pzenarch (0)
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REPLY TO #8 - Amanda :
Hi everyone, thank you for the advice! I managed to cancel whatever transaction I got myself into by simply cancelling the Direct Debit from my online bank account. If anyone is curious, the payee name is 'Webbilling.com' so either it is solely an EU-based cross-sell or somehow this website managed to obtain my details.
There haven't been any charges on my card (as of now) and hopefully there won't be! If there are, I'll be disputing the charge straight away. Thank you all for the help! Great website!
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10-17-17 06:56am
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11
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Amanda (0)
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REPLY TO #10 - pzenarch :
Great news! Glad to hear it's been worked out.
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10-17-17 06:58am
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