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Visit Evil Angel

Evil Angel (0)

Anth (0) 12-10-17  06:36am
Rookie Badge TRUST USER?   YES (0), NO (0)

Warning About Billing

I have just this second posted this in the comments for xEmpire.com, so figured may as well post it for EvilAngel too as it affects both sites. But it's just a heads up warning about the Billing processor for EvilAngel.com / xEmpire.com. It seems likely this will be affecting all sites with the "TrustCharge" billing processor.

On signing up for the site. I have been using a UK Mastercard. On clicking submit I get an error message saying the following;

"Your purchase attempt has failed. Unfortunately, the transaction was declined. It seems that the credit card you have used is not accepted by our banks at the moment.

Click here to use a different credit card"

It seems to totally error out wanting you to put a different card number in. However, this is not true, they are actually taking the money from my card that first time. However further, trying to put your username and password will not work either. What you need to do is go onto the live chat with the billing processor and complain that they have actually took the money off you, and they need to manually activate your username and password when they confirm this on their side. Do not use a different credit card in as you will be billed twice. It seems very shifty that they are doing this as people would not know they've been billed twice if they did try a different card after getting that error.

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Comment Replies (2)

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Msg # User Message Date

1

tangub (0) I don't know if it's just a temporary problem that they are having, all I can say is that I joined another one of this company's sites Burning Angel through Trustcharge 3 weeks ago and didn't have any signing up problems. I also used a Mastercard from the UK although I always use a prepaid card when using Trustcharge because I simply don't trust them with all their dodgy prechecked cross sales.
12-10-17  08:42am

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2

rearadmiral (0) This may be a UK or EU (or international) issue. In Canada and in the US Evil Angel has its own billing company. They aren't the best in the business (because you have to jump through a few hoops to cancel) but I've dealt with them enough to trust them.

Here's a solution for you - move to the Colonies! :-)

12-11-17  02:13pm

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