| Msg # |
User |
Message |
Date |
1
|
Loki (0)
|
It was a very small site, and I called and talked to the owner/operator. She was very pleasant and took my information and fixed my problem the next morning. It was hilarious because she was the model too, and I heard her dismayed child whine "MOM!" while we talked. It was really funny, but she fixed everything personally very quickly. Kudos to her.
|
03-26-18 12:53am
Reply To Message
|
2
|
lk2fireone (0)
|
I answered "Yes".
But instead of calling (with phone), I've used emails and live chat, because they are easier for me to use.
Live chat is better, if available, because of faster response time.
A lot of times, emails to support are either ignored or lost in the ether.
I much prefer live chat, if that is available.
But a few sites (like the MetArt network), are fast to respond, and also helpful, with email.
|
03-26-18 01:17am
Reply To Message
|
3
|
merc77 (Disabled)
|
I have in the past but not recently. I think most sites refer you to the payment processors instead to fix a problem.
|
03-26-18 08:49am
Reply To Message
|
4
|
rearadmiral (0)
|
REPLY TO #1 - Loki :
That, sir, is funny!
|
03-26-18 01:26pm
Reply To Message
|
5
|
rearadmiral (0)
|
I avoid that when I can. It's a last line of communication. I've had to call a real person mostly when on three occasions over the past few years a membership was hacked (not my card) and used for online chats or webcams. Each time that got resolved quickly. But I'd still rather not have to deal with things that way. Some of the questions are inevitable but still embarassing:
Them: What site have you joined Sir?
Me: Ummm... that'd be "Pee on my Skinny Teen Ass."
Ugh!
|
03-26-18 01:30pm
Reply To Message
|
6
|
pat362 (0)
|
I've only had to call once and it was to cancel my Playboy membership. A membership that I joined online but could not cancel online but had to call. Needless to say that was the last time I thought of joining a Playboy site.
|
03-26-18 06:42pm
Reply To Message
|
7
|
Homegirl (Disabled)
|
Only once. It went ok but I prefer by chat or email.
|
03-30-20 02:58pm
Reply To Message
|
