I just spent 20 minutes trying to send an email message to customer support.
Two problems:
One, my user name has an "@" symbol in the name, and the site states that user names can not have special symbols.
Second, to send the message, you have to pass a capcha, to select the images that fit some criteria.
I spent twenty minutes selecting the images on different captchas.
And my message was never sent.
Fuck them.
You want to contact support, find a different way.
Or a different site.
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