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Trump2020 (0) 12-15-20  11:51am
No Badges TRUST USER?   YES (0), NO (0)

dafugg

Ok, so stay away from Probiller, these guys are a joke. So rude and told the chat person I wanted to wait and make sure I received the confirmation emails for my 2 subscriptions (1 for a 3 month sub and the download monthly add on), very rude first agent left the chat immediately when I said I would like to wait and make sure the emails were sent before I left, unprofessional. So they weren't sent lol, I went right back and talked with a "different" agent, could have been the same person who knows. But they said both had been cancelled and emails should have been sent, nothing, they waited a few moments and finally a very vague email was sent saying "your membership to site has been cancelled", didn't say if both the sub and the download add on were cancelled, watch me get charge for that download add on in a few days cuz these fools didn't actually cancel it and want that money, what a shame. Now I will not go back to this site because of this biller they use (Probiller). Probiller ruining sites, shame. Good site tho, not top tier but really good stuff, good quality.

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Msg # User Message Date

1

tangub (0) Thanks for the warning, I was tempted by a Christmas deal for Twisty's Network at $7.99 but when I saw it's Probiller for the payment I backed out. I think Twisty's also operate the pay extra for downloads scam as well.
12-19-20  02:27am

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2

Trump2020 (0) REPLY TO #1 - tangub :

Yeah, I can't remember which site it was from but a couple years ago I cancelled via chat and it didn't get cancelled, and I was charged the recurring monthly bill. When we sign up I like getting those confirmation emails letting me know my biller and all my info. I also like getting those cancellation emails so that I have "proof" that I did in fact cancel, just in case they try to get slick. Epoch and ccbill, and perhaps vendo ive had good experiences with. But probiller makes me more and more uneasy. I dont like cancelling via chat, cuz basically all youre doing is trusting that somebody else will cancel for u, and of course we dont trust these guys eh lol. But yeah, some of these sites might be worth the risk of dealing with a somewhat shady and sly billing company if u want to. I know you said Twistys, but anybody who wants to try Fakehub its not a knock on them, just their biller. Im sure twistys is a good site, ive never been a member of them tho, so idk really.
12-19-20  06:32pm

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3

tangub (0) REPLY TO #2 - Trump2020 :

I agree, I like those confirmation emails for joining and cancelling. These days if a site doesn't use CCBill or Epoch I won't risk my regular credit card. If I do take a chance on an unfamiliar biller I will use my prepaid card on which I never keep a balance of more than $50. That prepaid card also comes with an app where I can instantly block the card if a renewal date is due and I have any problem cancelling. Twistys used to be one of my favourite sites but I haven't joined for over 10 years. It was an independent site with a good webmaster who used to be active at PU responding to reviews, comments, complaints but they sold out to Mindgeek (Brazzers) years ago and I simply refuse to give my credit card number to their dodgy billers.
12-20-20  12:59pm

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4

Wraith0711 (0) Yeah they ripped me off over $120. I cancelled my membership with them and got the confirmation email from them proving it. they continued to bill me for seven more months and I finally caught it. fyi it was a rarely used credit card and I caught it when I checked the balance online when I couldn't find my statement. I chatted with a rep and he had me forward the cancellation confirmation email to their customer service email address. Not even five minutes later a rep who obviously didn't read my full email basically replied sucks to be you, no refund. I went back and forth with them for a few hours before calling them and talked to a rep who pulled up my forwarded email and was just completely shocked that they refused to help me and immediately issued me a full refund.


I love the metro network and reality kings but will never join them again as long as they use probiller.

12-20-20  07:56pm

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5

Wraith0711 (0) REPLY TO #2 - Trump2020 :

I hate chatting to cancel with them.
me: I would like to cancel my membership with sitename
them: ok (disappears for 8 minutes)
them: would you like continue your membership at a discounted rate?
me: no please cancel it.
(disappears for another 10 minutes)
them: would you like a membership to this other site?
me: no! please just cancel my membership!! (Disappears for another 7-8 minutes)
Finally after about 25 minutes total they cancelled my membership and I got the confirmation (it went to my spam but I saved it to my receipts folder in my email) email.

ALWAYS SAVED YOUR EMAILS/RECEIPTS FROM THESE CROOKS!

12-20-20  08:06pm

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