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Wraith0711 (0)
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A BIG WARNING: Be very careful and keep track of what you add on to your membership. SAVE YOUR CANCEL CONFIRMATION EMAILS!!!! They use probiller and they will rob you blind in a heartbeat. You have to cancel your membership and every add-on. If you cancel your membership they will keep charging you for downloads to a site you don't even have access to. They also have a zero refund policy. I had joined a site of theirs with a credit card I hardly ever use and canceled everything and they kept billing me for 7 additional months before I caught it. I live chatted with customer service and even emailed support the cancelation confirmation emails they sent me. They claimed it was a glitch in their system but still absolutely refused to refund my money. They didn't even offer any type of compensation like access to any of their sites. Just "Yeah, we got your money sucks to be you!" I finally got a customer service rep that looked through everything and refunded everything. He said they have a boilerplate refund policy and they are pretty much non-existent. They probably fired him for the massive refund. ($29.99 X 7)
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05-09-21 05:30am
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