Comment Replies (3)
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Replies to the user comment above. |
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Trump2020 (0)
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I 100% agree.
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07-22-21 05:13pm
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2
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Wraith0711 (0)
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This is a cut and paste reply I made on another post about probiller:
Yep that's how they legally rip you off. Every upgrade has to be individually canceled. I will NEVER join a site with probiller! They ripped me off so bad and absolutely refused to help. I joined a site for 30 days and cancelled the membership and downloads. I used a credit card that I very rarely used and didn't think to check it for several months because I got the email confirmations for the cancellations. Well for seven months afterwards they continued to charge me $29.99 a month for the membership I had cancelled. I live chatted with a guy who said to email customer service with the cancellation confirmation. I emailed customer service, Their reply said no refunds. Didn't offer any compensation or anything, just sucks to be you. I included the cancellation confirmation email and still was told no refunds. I called customer service and talked to the rep who I had chatted with and he was really shocked at the emails he had read and even saw the cancellation email included. He said that I had done everything he asked and that they had absolutely no reason to deny the refund. He apologized and issued the full refund. AVOID PROBILLER!!!!!!!!!
PS:
I haven't been back to a mindgeek/probiller site since. A bit of advice if you unwisely join these sites, ALWAYS SAVE YOUR EMAIL CANCELLATION CONFIRMATIONS AND MAKE SURE YOU CANCEL ALL SITES AND UPGRADES WITHIN THESES SITES!!!!!!!
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08-09-21 06:14am
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3
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MiztaBlu (0)
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REPLY TO #2 - Wraith0711 :
HAHAHA....sounds like ProBiller alright. Go check out my older Brazzers review if you want a full rundown of what I went through.
Im pretty understanding of mistakes, pending customer service fixes it with no hassle....but thats not what you get with ProBiller/MindGeek. They will rip you off and then either make you jump through hoops to fix it or outright refuse to help.
Like I said....the Electronic Arts of the porn world.
Its sad that the bigger companies become, the worse they get due to corporate greed. Customer service seems to be the first thing to get worse....and thats by design.
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08-13-21 05:35pm
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