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Go to the PU page:
https://www.thebestporn.com/review_billing.html?id=44
That has the contact information for Rocketgate.
Their phone number. Which is active, and gives you a choice of contacting billing
Also, there's a link to customer service to cancel a membership.
Rocketgate is a reputable payment processor.
I've had one account with them for a Metart site for years.
I never contacted customer service, because I never had any problems with the membership.
But it should be fairly easy to cancel a sub.
Let us know if you have any problems.
If you do have problems, reach out to the PU staff, for assistance.
In the past (prior owners), they were more than willing to help PU members who had a problem with billing or membership issues.
When I say it should be easy, I don't mean it's easy. Rocketgate is not as easy to cancel a membership as CCBill or Epoch, which are easier to use.
But keep trying. It's frustrating to be billed for a service you don't want. I've been stung in the past by sites that didn't deliver the service they promised.
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02-14-23 04:37pm
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