Comment Replies (3)
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Replies to the user comment above. |
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1
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duc0n (0)
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It's the truth, you can't cancel the subcription. You always have this message "invalid username/password". The support doesn't reply. I had to make an opposition of my CC...
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11-08-09 07:31am
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2
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Spencer (0)
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Hi there,
We signed up to Brazzers today to check out what you were talking about. After joining (with two pre-checked boxes to undo as you mentioned), we weren't able to get into the member's area or the cancellation page for 10 minutes or so. However, I had seen a small note somewhere that it could take up to 15 minutes to get into their system, so I waited, and everything fixed itself.
We were able to cancel about 15 minutes after joining. The process was a bit long, with many pages trying to get you to stay, but nothing too tricky at least.
While you have to be careful for sure, everything seems to be okay at least on our end. Perhaps your delay in cancellation took longer than ours, who knows. But I'm glad to see it's not totally busted at least.
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12-17-09 12:51pm
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3
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anyonebutme (0)
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REPLY TO #2 - Spencer :
Thanks for checking into this. I probably should have replied to this comment earlier. Yes, initially I was unable to cancel the membership from this site in the first week, but after about 3 weeks in to the subscription I tried canceling again, and this time the cancel went through successfully. So whatever problem they were having, they did resolve.
I was still very unappreciative that every other log in to their site presented me with a splash screen trying to upsell a subscription to another website!!! With Brazzers & Mofos being such a prominent target of the underside of the internet, login details are more prone to being discovered out there, the potential for big problems exist. Nobody should ever use their real credit card number with this company, most credit cards offer virtual numbers, use them instead and cancel the number immediately after purchase.
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12-17-09 01:16pm
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