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lk2fireone (0)
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A lot of porn sites are run by people who speak/write very little English, so that might be part of the reason the responses from the web sites to questions can be poor.
Another reason for the poor quality of responses to questions can be a lack of interest on the part of the site personnel to answering questions.
Some sites have a positive attitude about customer service and try to provide a quality experience, or at least spend the time and effort to answer questions helpfully. But there are a lot of porn sites where the help section is apparently asleep or on vacation. I've found some sites that advertise 24/7 help for problems don't even bother answering requests for help.
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12-04-09 10:07pm
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GCode (0)
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REPLY TO #1 - lk2fireone :
I understand this totally and agree 100%. My main concern is why would this person even bother responded with that answer to these questions? The preview page does not include anything about these questions and it's the 'you get what you see 'saying that pissed me off. I don't see shit, so what the hell do I get? :)
Honestly, I'd rather get no response from this person than that answer. It's that attitude that creates poor sites. While the content may look okay for this niche which is quite small, just what he said has made me totally stray away from the site for now. For instance, if he probably did not respond at all I'd (honestly) probably still be interested in the site but it would be put on a back burner until I had more cash. However, if he would have took the few minutes to at least 'attempt' to write something constructive, I probably would have put it on the high up list.
I just get tired of some webmasters that have the exact attitude of what he quoted, you get what you see. Just seems like lately I can count the companies on one hand that provide even minute customer service or care these days.
BTW, I hope I am not going off on a tangent or am taking your response with a grain of salt in any way. The reason I posted this was to get others opinions to the matter and I do believe in your reply.
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12-04-09 10:50pm
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